Town Houses in Mexico

"Wonderful staff, wonderful room, wonderful spa, wonderful atmosphere for a fantastic vacation! "

"Lovely"

"Wherever we went the staff were so attentive, pleasant, friendly, respectful, and always made sure our needs were taken care of."

"All above "

"Pool was enjoyable and easy to find a spot if you start your day early, wait till noon or so and finding a chair will be difficult for a party more than 2."

"We really liked staying at the Occidental. It is huge, it was busy but somehow, it is so well designed that it never felt crowded. We were very surprised by the additional fees to be charged at check in ($750 pesos) (why not give a heads up from Expedia or in advance?), and disappointed in the lack of communication by the hotel when we repeatedly asked, months ahead of our stay, for adjoining rooms but managed on day 2 to change rooms to be close TO OUR CHILDREN instead of down the hall. Thank god for David at the front deck as Lily did not help the night before but ignored our ask. But once that was settled - we loved the hotel, the food, the cleanliness. We do think we were a bit hoodwinked by the Chichen Itza trip - which was promised as a 3hr to Chichen trip but was 5 hours to get there because of multiple buses. We would return to Occidental."

"Nice room. Lovely hotel. Pool and beach. Hotel staff courteous. ourte"

"We had an amazing trip! Thank you for all the hospitality. We celebrated my birthday and our honeymoon and you made both feel special!"

"Excellent stay. Walking distance from the airport. We got an upgraded room which was a great detail. The Mexican restaurant on site was spectacular and grateful it was open late because check in took about an hour. "