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"Great location and staff. Very friendly and super helpful. "

"It was nice having a water machine and nice coffee maker in lounge "

"Clean room, helpful check in staff"

"Very nice and clean"

"Rooms were small but functional. Daily maid service, free English breakfast, and cozy downstairs bar made our stay excellent. The front desk staff (especially Mo) could not have been more helpful or friendly. Location was very close to Paddington train station and was very safe and convenient to shops and restaurants. Highly recommend."

"Check-in was quick. They acknowledged our anniversary and we got upgraded to a nicer room without asking. Room is spacious, bed is comfortable. Hotel is showing signs of wear (especially the couches at Sphere bar). Gym was a decent size for an airport hotel. "

"Corridors are not generally clean but the foyer & rooms are spotless and inviting. "

"Love it, great location staff was awesome feom the checkin staff to the barista"

"A really wonderful stay for one night after travelling. We were travel weary and the beds were comfortable. The bathroom was a little old fashioned and the bath took a long while to run, however the shower was powerful and hot which was excellent. Toiletries were very good; showers cap, soap, shampoo, conditioner, body milk and body lotion. Tea and coffee, milk and kettle provided. On the downside, I sent two messages several days before arrival asking if we could leave our luggage before arriving several hours before check in time but did not receive a response. Check in and check out were online and that personal touch was lost, however it does make the process more efficient would imagine. We did check in early but room wasn’t ready (as expected) and we left our luggage so we could go and enjoy our day. Concierge was very friendly and helpful. When we did come back to collect the key we weren’t advised about hotel facilities or breakfast options which was a shame. We had a croissant and coffee in the coffee shop the morning of departure but it seems a breakfast was available at a good price in The Green Stag on the premises. Location was excellent. Nearer to High Street Kensington than we thought on the map. Lovely area. We would definitely stay again. "