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Reviews of Bayview Bay Apartments & Marina

3.5 out of 5
Bayview Bay Apartments & Marina
37 Bayview Street, Runaway Bay, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 53 reviews" "
Rating 8 - Good. 20 out of 53 reviews" "
Rating 6 - Okay. 10 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very relaxing. Good location. Happy experience.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Nice and quiet and good location. Everything you need for a short stay
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
NO lift! 48 Steps to climb if you're on the top floor!!! NO Wifi!
Stayed 7 nights in Nov 2018

10/10 Excellent

Janet, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 2 nights. There were 3 adults. Enjoyed our stay, very comfy, quite, great location (for us). Apartment was larger than expected, with a large patio, and a balcony off the main bedroom. Excellent value.
Stayed 2 nights in Aug 2018
Response from Bayview Bay Management on 18 Sept 2018
Thank you Janet, We appreciate you giving us 5 out of 5. We are glad to hear you enjoyed your stay with us. We hope to see you in the near future again. Regards, Bayview Bay Management

6/10 Okay

Neil, Canberra

Comfortable 2-bedroom apartment in good location.
My wife and I enjoyed a 1-week stay in a 2-bedroom Bayview Bay apartment. Location is quiet but handy to the Gold Coast. Facilities are reasonable although a little dated.
Stayed 7 nights in Feb 2018

10/10 Excellent

H.A, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy & Private
With 4 young children, this was an ideal location for everywhere we needed to go... theme parks, beaches and great local shops. No elevator for those in need but a very comfortable private apartment that supplied all our household needs. Fantastic pool and spa facility too.
Stayed 17 nights in Dec 2017

4/10 Poor

Peter, Europe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
handy to theme parks
the hotel is nothing like the website description. it is very run down, showing its age. the room we had requires a complete restoration to 2017 levels, not 1970's. the apartment did not appear to have been painted since construction. sliding door to terrace required 2 people to open/close, due to sagging doors;we would not use the kitchen stove and cooktop because of their dirty state.the toilet brush holders in both bathrooms were rusty;the shower handle was loose from the wall,making it unsafe;all the vertical blinds had broken / missing plastic cords; not much crokery / cutlery; etc. etc.
Stayed 4 nights in Dec 2017

8/10 Good

RegulaTraveller, NSW

Liked: Cleanliness, property conditions & facilities
Great location
Pros: - great location - nice size rooms - Lovely bbq area Cons - Spa temperature too cold (set at 29'C not 35'C as promised in brochure) - 1 key per room? Seriously - how are 2 adults and kids supposed to cope with that? - Pathetic outdoor furniture - Chairs cant be sat on - an accident waiting to happen
Stayed 6 nights in Nov 2017

8/10 Good

B, Tasmania

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good place for large group/family.
Easy check in and out, even though we arrived late. The unit had a great layout and heaps of space. There were definitely not enough blankets/doonas and we had to resort to using the bathroom towels when we started freezing.
Stayed 2 nights in Aug 2017

8/10 Good

Mick, Geelong Vict

Liked: Staff & service
Good area, close to broadwater, close to shops
Served our needs, close to family and friends, close to the function we had to go to. Had shops close, know the area well. Hotel very old and in need of clean up, room very old out dated, needs a refurb. Car car a little tricky to get in and out of.

8/10 Good

Jeanette

Liked: Staff & service
Unit was a little run down

8/10 Good

J & E, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, well presented
We used it as a base for various leisure activities. It was conveniently located and appropriate for all our needs

10/10 Excellent

Changgu, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable at reasonable price
Located at nice bayview area. The apartment was relatively big at low price. Everything was well equipped so our family had a really good time there. My children enjoyed swimming at the pool everyday. Strongly recommended hitel!

6/10 Okay

Richard

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Small low-rise in good location
15 minute drive to Surfers Paradise and also to theme parks (Movie World, Wet'n'Wild) Harbour Town outlet centre about 5 minute drive. Other shopping centre (supermarket etc) and restaurants 5 minute drive. Walking distance to several cafes. We had a two bedroom apartment which was huge with modern facilities. Nice clean outdoor barbecue area next to pool. Under enthusiastic new management who provide excellent customer service and are trying to lift the overall standard.

8/10 Good

Verified traveller

Convienient
Our stay was not under great circumstances, but the accommodation was in perfect location to help family who lived near by.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Nice place. Only concern was it was bit away from the city center. So plan accordingly.

8/10 Good

Gee, townsville

Liked: Cleanliness, staff & service, room comfort
Apartment was close to everything I needed at the time - the sports complex, Harbour Town, shops, the bay. Very friendly and helpful manager made staying a breeze.

6/10 Okay

Faye, Melbourne

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Good apartment, but . . .
We chose this apartment because web site claimed it was serviced but no - only if we stayed 10 days at which time we would get clean sheets.. Stove was greasy, filthy and contained food scraps.but was cleaned after we complained. There was a generous supply of cooking utensils but not as clean as we would have liked so avoided using them. As senior seniors we were barely able to manage the 3 flights of stairs (48 steps) to our compartment - no air conditioning in stairwell made it even more of a battle.

6/10 Okay

Verified traveller

Disliked: Room comfort
Room was in grear location but needed air conditioning as the summer was very warm.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable
The accommodation is really good.The negative side only is that no Wifi.Most of the motels they have wifi but i'm surprised that the bayview don't.

8/10 Good

andrina, S

Liked: Cleanliness, staff & service, room comfort
Nice Appartment.
A lot of stairs, otherwise fabulous. Nice pool and spa. Room tidy.

6/10 Okay

Dean, Townsville

Liked: Property conditions & facilities, room comfort
Okay apartments but small problems.
Overall the apartment was okay but there were things wrong. The balcony security doors did not work properly, the drawers had a bottom that wasnt attached, there was a used razor in bathroom and the stove top did not work properly. Nice location (quiet) and cleanliness okay. We arrived on New Years Day and no staff until 04.01.2016 but check in was not that hard.

8/10 Good

Cris, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice facilites
Staff was kind, facilities were good especially the pool and barbecue area

8/10 Good

lisley, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartments: difficult out of hours access
Only complaint is confusion re actual time of reception availability. Arrival at 2:30pm Saturday was in "closure" time and procedure to access the key was complex.

4/10 Poor

Alysha, Leumeah

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Concerned
Cleanliness was very disappointing, apartment was in need of repair and new blinds to the main bedroom. The pool was green and not heated as advertised. I have stayed here before and the apartment was top quality, I will stay again in a hope the quality has returned.

10/10 Excellent

jade, central qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close comfortable and private
Loved it and would stay again. Beautiful private location

8/10 Good

Ricardo, Melbourne

Liked: Cleanliness, staff & service, room comfort
Lovely apartment...well worth the price we paid!!
Lovely apartment...well worth the price we paid!...close to the beach and other facilities. The reception staff were excellent...but the Pool Cleaner could have been more co-operative....don't expect a smile or a long conversation with him...i'd give him a 1 out of 5

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
The facilities were excellent. We literally went to the supermarket and saved a load of money. Dishwasher, washing machine, dryer, spa bath, comfy bed, massive tv. We couldn't have asked for more.

6/10 Okay

Mike, Newcastle, NSW

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Reception lost my reservation and took a long time to resolve the issue.

10/10 Excellent

Richard, Australia - ACT - Canberra

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

tanya, Australia - NSW - Regional NSW

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Go the extra mile; Cleanliness: Nice; great place to stay, awesome for families

6/10 Okay

Rod, Australia - QLD - Brisbane

Disliked: Property conditions & facilities
Facilities: Tired; Value: get what you pay for; Cleanliness: Tidy; remote control fans/aircon need batteries that work

8/10 Good

Malcolm, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Reasonable; Service: Sufficient; Cleanliness: Spotless; Good restaurant at the resort nearby

10/10 Excellent

Karen, Australia - NSW - Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; The apartment was clean and quite and the facilities suited my daughter as well as my elderly mother. It was great fro shopping at Harbour Town.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Would stay again!

6/10 Okay

DEB, Australia - NSW - Sydney

Disliked: Staff & service
Facilities: Typical; Service: Amateur; Cleanliness: Tidy, Clean; It was advertised 1 bottle of wine per night. When questioned we were advised that it was per stay? Same thing I think. Still no wine!

10/10 Excellent

Myf, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

10/10 Excellent

Emma, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile; Cleanliness: Pristine, Beautiful; Loved the daily free feeding of the pelicans at the Fish Shop 30 minutes walk down the road.

10/10 Excellent

Cassie, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless;

8/10 Good

Joy, New Zealand - Taranaki

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Acceptable price; Service: Friendly; Cleanliness: Pleasant; It should be a fenced off along the walk way by the boats, you have the pool area fenced off as required so why not by the canal

8/10 Good

Brent, Australia - VIC - Melbourne

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Great deal; Service: Helpful, rang at 10.10 to checkout;

8/10 Good

Douglas, Australia - VIC - Regional VIC

Liked: Property conditions & facilities
Disliked: Cleanliness
Value: Affordable; Service: Sufficient; Cleanliness: Lacking; Woken at night when remote control light kept switching on

8/10 Good

Emma, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facilities: Modern; Value: Great deal, Bargain, A steal; Service: Inferior; Cleanliness: Spotless, Immaculate, Beautiful; our apartment was exceptionally clean and tidy

10/10 Excellent

BARBARA, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Sufficient; Cleanliness: Spotless; Great gardens and setting by the waterfront

8/10 Good

Behrang, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern, Nice , Above average; Value: Affordable, Economical; Service: Friendly; Cleanliness: Pleasant;

10/10 Excellent

Natasha, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the family stay :)

10/10 Excellent

Prudence, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new, Home away from home; Value: Affordable; Service: Flawless; Cleanliness: Spotless;

10/10 Excellent

Margaret, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Beautiful; very pleased with our stay and value for money

8/10 Good

Ian, Australia - NSW - Sydney

Liked: Cleanliness
Facilities: Basic; Value: Affordable; Service: Sufficient; Cleanliness: Faultless; A great cafe down the road.