InterContinental Sanctuary Cove Resort, an IHG Hotel

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Primary image
On the beach
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers

Overview of InterContinental Sanctuary Cove Resort, an IHG Hotel

InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Manor Circle, Hope Island, QLD, 4212

Explore the area

  • Popular LocationBroadwater Parklands25 min drive
  • Popular LocationSurfers Paradise Beach31 min drive
  • Popular LocationCavill Avenue35 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)46 min drive

Choose dates to view prices

About this area

Gold Coast

Located on the beach, InterContinental Sanctuary Cove Resort, an IHG Hotel is in Sanctuary Cove, a neighbourhood in Gold Coast with good shopping. Some of the area's popular attractions include Warner Bros. Movie World and Dreamworld. Travelling with kids? Consider Slingshot and WhiteWater World. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Gold Coast travel guideOpens in a new window
Map

What's nearby

  • Sanctuary Cove Marina - 6 min walk
  • Dreamworld - 15 min drive
  • Broadwater Parklands - 25 min drive
  • Surfers Paradise Beach - 31 min drive
  • Cavill Avenue - 35 min drive

Getting around

  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 46 min drive

Restaurants

  • Ioesco - 5 min walk
  • Dragon Cove Chinese Cuisine - 5 min walk
  • George's Paragon - 7 min walk
  • Quay Street Cafe & Bar - 7 min walk
  • Jonez on Food - 7 min walk

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

Family-friendly Gold Coast hotel in Sanctuary Cove with 2 restaurants
This hotel features 2 restaurants, a marina and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 251 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as fridges and microwaves. Other amenities available to guests include furnished balconies, 24-hour room service and minibars.
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, bathrobes, complimentary toiletries and hairdryers.

This Gold Coast hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Valet parking on site (AUD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free 24 hours off-site parking within 656 ft

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: AUD 45 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Access to nearby outdoor pool
  • Bike rentals
  • Fitness centre
  • Playground
  • Shopping
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Thai
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 45 per person (approximately)
  • Valet parking fee: AUD 15.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 603 out of 987 reviews
5 - Excellent 61%
Rating 4 - Good. 267 out of 987 reviews
4 - Good 27%
Rating 3 - Okay. 76 out of 987 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 987 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Friendly and courteous staff. Property, amenities and rooms are feeling and looking tired. Understand the world is a different place due to Covid however cost of hotel rooms very high compared to offered and expected Intercontinental standard. More a 3.5 star than 5.
Stayed 4 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed 7 nighths at this property. Every single staff member was very polite and nice. The food experience at the bar could be improved since it gives a sensation of being fast food at fine prices. Since the hotel is far from most of the touristic parts of GC, the lack of transport is notorious, it took us more than45 minutes to get out of the hotel to have dinner at Santa Barbara, no taxis, no Ubers. The Kids activities (just some booked activities available) are not enough for bigger kids (8yo). It would be easy for the hotel to organise Fooball, volley, pool, beach activities or any other kind of recreation or competitions to keep them busy while parents could be expending time and money at the bar. Buggies hiring, not worth it at all. You can't take the kart beyond the marina which is next to the hotel (to which you can easily wlak in 3 mns) (You can't drive the buggie inside the hotel grounds). Apart from taht is a great hotel , nicel pools and we expend a great time.
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Good pool. Easy walk to some restaurants in sanctuary cove.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hotel and friendly staff.
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, quiet, staff excellent
Stayed 2 nights in Feb 2022