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2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Terrace/patio

Guest reviews

4.4 out of 5 Excellent
984 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSanctuary Cove Marina7 min walk
Popular LocationDreamworld17 min drive
Popular LocationWarner Bros. Movie World17 min drive
AirportGold Coast, QLD (OOL-Coolangatta)43 min drive

Choose dates to view prices

  • Club Room, 1 King Bed, Marina View

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Water view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, Marina View
  • Room, 1 King Bed, Garden View

    4.4/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Garden View
  • Room, 1 King Bed, Lagoon View

    4.4/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Lagoon View
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • Sleeps 3
    More detailsSuite, 1 King Bed
  • Club Room, 2 Double Beds, Marina View

    Room amenities

    • 37 sq m
    • Water view
    • Sleeps 3
    More detailsClub Room, 2 Double Beds, Marina View
  • Room, 2 Double Beds, Garden View

    4.9/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Garden View
  • Room, 2 Double Beds, Lagoon View

    4.6/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Lagoon View
  • Standard Room

    3.9/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsStandard Room
  • Club Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 67 sq m
    • Water view
    • Sleeps 3
    More detailsClub Suite, 1 King Bed
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 67 sq m
    • Sleeps 3
    More detailsSuite, 1 King Bed
  • Suite, 1 King Bed (FEDERATION SUITE)

    Room amenities

    • 178 sq m
    • Water view
    • Sleeps 3
    More detailsSuite, 1 King Bed (FEDERATION SUITE)
  • Suite, 1 King Bed (MANOR SUITE)

    Room amenities

    • 230 sq m
    • Water view
    • Sleeps 3
    More detailsSuite, 1 King Bed (MANOR SUITE)
  • Deluxe Room

    Room amenities

    • 37 sq m
    • Water view
    • Sleeps 3
    More detailsDeluxe Room

About this area

Gold Coast

Located near the beach, InterContinental Sanctuary Cove Resort is in Gold Coast's Sanctuary Cove neighbourhood, an area with good shopping. The area's natural beauty can be seen at WhiteWater World and popular attractions include Warner Bros. Movie World and Dreamworld. Travelling with kids? Consider Wet'n'Wild Gold Coast and Sea World. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with mountain biking and hiking/biking trails.
View map
Popular Location

What's nearby

  • Sanctuary Cove Marina - 7 min walk
  • Wet'n'Wild Gold Coast - 16 min drive
  • Dreamworld - 17 min drive
  • Warner Bros. Movie World - 17 min drive
  • Harbour Town - 19 min drive

Getting around

  • Helensvale Station - 17 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 43 min drive

Restaurants

  • The Fireplace — 1 min walk
  • Cove Cafe — 1 min walk

About this property

InterContinental Sanctuary Cove Resort

Family-friendly Gold Coast hotel in Sanctuary Cove with 2 restaurants
This hotel features 2 restaurants, a marina and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 2 bars/lounges and a health club are on-site. All 243 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as fridges and microwaves. Other amenities available to guests include furnished balconies, 24-hour room service and minibars.
InterContinental Sanctuary Cove Resort offers 243 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 the outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Champions has 2 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self parking
  • Free nearby parking
  • Valet parking: AUD 15.00 per day

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 39 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Bike rentals
  • Full-service spa
  • Health club
  • Shopping
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open selected days
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 39 per person (approximately)
  • Valet parking fee: AUD 15.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
InterContinental ctuary Cove
InterContinental Sanctuary Cove Resort Hotel
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort Hotel Hope Island

Frequently asked questions

Can I cancel my reservation for free at InterContinental Sanctuary Cove Resort and receive a full refund?
Yes, InterContinental Sanctuary Cove Resort offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Sanctuary Cove Resort cancellation policy on our site for more details about any exclusions or requirements.
Does InterContinental Sanctuary Cove Resort have a pool?
Yes, this property has 2 outdoor pools.
Is InterContinental Sanctuary Cove Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at InterContinental Sanctuary Cove Resort?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at InterContinental Sanctuary Cove Resort?
Check-in is from 3:00 PM to 11:00 PM.
What time is check-out at InterContinental Sanctuary Cove Resort?
Checkout is at 11 AM. Late checkout is available for a fee.
Where is InterContinental Sanctuary Cove Resort located?
This family-friendly Gold Coast hotel is located near the beach, within 2 mi (3 km) of Sanctuary Cove Marina and Marina Shopping Village. Warner Bros. Movie World and Dreamworld are also within 9 miles (15 km).
4.4
Excellent
984 reviews
5 - Excellent
598
4 - Good
277
3 - Okay
70
2 - Poor
29
1 - Terrible
10

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very clean , comfortable bed Would recommend this beautiful oasis if you Would like a few days of complete relaxation.
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The room was pretty standard. The staff were lovely. Due to Covid there was no extra facilities available. We had to leave the premises every day if we wanted something to do
Stayed 4 nights in Aug 2020

4/5 Good

Stayed 1 night in Aug 2020

4/5 Good

Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic! Beautiful garden and pool view. Awesome close up experience with kangaroos and nature. Service was great and enjoyed breakfast. Highly recommended
Stayed 2 nights in Mar 2020