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"Exceptionally friendly staff, especially Abdi who greeted us. Not the highest standards of amenities but clean and good value for money. Bar was well decorated. Shop is a rip off."

"Honestly this hotel was soo amazing could not give a single fault from the minute you walk in to the minute you leave the staff are so welcoming and so nice, and it just smelt very nice when you walk in and through out the whole hotel might I add. we got early check it witch was a bonus and our room was so so clean and spotless I would definitely recommend and if I ever stay in London again I will be choosing this hotel thank you "

"Drop off charge for parking was £7.60 and the nearest short stay parking cost me £98 overnight"

"Nice hotel"

"Everything was fabulous. Not one complaint. This was my third stay at Bailey's and will return next year! Breakfast wonderful and the staff made my day every morning. Thanks to TEIGIST, ABDUL, ASYSUI (spelling), RAMSHA, etc. Lovely people from all over the globe. Also reception desk staff, DIANE, NICK, etc. Also the wonderful doormen!"

"The room was good, lovely and warm. A little dated decor wise but fine to get a show and some rest. Great value for money"

"Everything was great until they charged me and 89 pound early check in fee which I was never aware of then at check out they said they took it off the bill then I got charged"

"We received a very warm and helpful welcome. Very simple check in & all questions answered, which included a query re transport and the receptionist went above and beyond on this. The room was in good order and had everything we needed. Breakfast was absolutely superb and the staff couldn't have been more friendly. They were on hand if required, but did not overly pester us. Dirty bowls, plates & utensils were taken away at convenient times. Particularly good management in this area."

"There was a passenger drop off fee that was not mentioned prior to booking… Which felt a little excessive. The walk to the airport was easy, the shop in the hotel was closed, when it said, it should’ve been open. The bed was nice, but the shower didn’t have great pressure."