COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Novotel London Paddington

Photo gallery for Novotel London Paddington

Interior entrance
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Novotel London Paddington

UNESCO Sustainable Property

Novotel London Paddington

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD

Explore the area

  • Popular LocationHyde Park16 min walk
  • Popular LocationKensington Gardens18 min walk
  • Popular LocationKensington Palace17 min drive
  • AirportLondon (LHR-Heathrow)41 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighbourhood, Novotel London Paddington is in the city centre and near the airport. Royal Albert Hall and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Kensington Palace. Madame Tussauds Wax Museum and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including golf lessons. Guests love the hotel's quiet location.

What's nearby

  • Hyde Park - 16 min walk
  • Kensington Gardens - 18 min walk
  • Baker Street - 3 min drive
  • Marble Arch - 9 min drive
  • Kensington Palace - 17 min drive

Getting around

  • Paddington (Circle and Hammersmith & City lines) Station - 5 min walk
  • London (QQP-Paddington Train Station) - 10 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Elements — 1 min walk
  • Pearl Liang - 2 min walk
  • Beany - 3 min walk
  • Smiths Bar and Grill - 4 min walk
  • Waterside Kiosk - 7 min walk

About this property

Novotel London Paddington

Eco-friendly London hotel in London City Centre, near Queensway
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. All 206 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include minibars and coffee makers.
Novotel London Paddington offers 206 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 16.45 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Business centre
  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Feather duvet
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:30 AM
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00, per pet, per night, plus a deposit of GBP 10 per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 16.45 per person (approximately)
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out fee: GBP 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 453 out of 982 reviews
5 - Excellent 46%
Rating 4 - Good. 394 out of 982 reviews
4 - Good 40%
Rating 3 - Okay. 94 out of 982 reviews
3 - Okay 10%
Rating 2 - Poor. 25 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 982 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location (discovered a whole new London) like it being away from any roads and set in a pedestrianised area. The Canal walk is lovely, lots of places to eat. Vibrant area. Friendly front of house, excellent Covid precautions, excellent facilities.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super fast and reception were polite and informative and very professional and friendly Room was spotless Staff are amazing and can’t do enough for you Swimming pool is lovely Restaurant is spotless and very good choice of food and drinks.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and good use of WhatsApp for customer service
Stayed 1 night in Jul 2021