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"Location is perfect"

"I liked that the hotel was a short walk to Pimlico station and very central to where I needed to go."

"Great hotel! Room and hotel clean, helpful staff, really good breakfast. I think the volume of the music in the hall is too high but you can’t hear it in the room so it’s ok. Position really good, next to Marble Arch underground."

"One of our two rooms didn’t have any area to section off our luggage. There was no way to access front desk via hotel telephone. This place felt like paying for a hotel experience and instead receiving a hostel experience. Yes, the hotel is very nicely designed but the basic room upkeep does not match. I should have someone coming to the room to make sure there’s soap in my bathroom when there was none for my time there, the trash wasn’t taken out so I would have to try and find a trash can in the lobby (there was one) to throw away simple things because no one came to empty out the can until my second to last day did I receive a cleaning service. "

"I love this hotel. Location, price, square footage."

"Big rooms. Loved shower vs bath options."

"Needs an upgrade, showing its age. Good location, friendly staff"

"Fabulous hotel. Would highly recommend."

"Perfectly serviceable stay for a few days in London. Clean, extremely excellent location. Recommend. "