Top Hotels Near Cenote Chaak Tun in Playa del Carmen from AU$35

"First time at a Riu Resort and i was not disappointed. The staff were very accommodating and friendly. There was plenty of great food to choose from their 5 restaurants, pool bar and 24hr sports bar. This is truly a family friendly resort with lots of scheduled activities throughout the day and themed shows/events nightly. This resort is know for its Friday party's. Great choice and will definitely be returning. "

"Both pools were amazing! "

"Staff was very nice an attentive, only issue is that the included breakfast was not good, all dishes were cold, eggs were really hard, we ended up cooking in the room kitchen."

"So the grounds are beautiful, very jungle like with monkeys and other animals"

"The 24-hr coffee/bar lounge didn’t have the espresso machine working on any morning (always in repair or out of coffee). Also it would be great to be able to watch premiere league games."

"Staff was amazing, we have a realy good time at the pool food was delicious, we have a great view on our ocean front room we enjoyed every morning with my coffee the beach is very little spot almost none but we still have a good time on the cabana. The room was very clean the only thing that I think is a little outdated they need to improve a little bit on that but overall Great experience!!"

"I enjoyed my time until the last night! I changed rooms a few times on purpose to check them out! All were good except the last day & night. I went to check in I immediately felt claustrophobic. I returned to the front to explain I paid for the balcony and I refused to stay that room! The Receptionists told me there is NO CONTACT NUMBER for anyone only an email address to "info". I was very concerned and at that time learned there is no one to rectify issues immediately. We both sent emails and she did receive a response to change my room. She told me I was "going be upgrade without charge", my response was "No, I paid for the balcony room" Otherwise she was polite but she is only capable of checking you in! I dropped my bags and left. Came back at midnight to learn the shower didn't work and cant be fixed until next morning. Note: they are VERY STRICT about checking in & checking out at EXACTLY 3PM no time sooner, even if the room is ready and available. I thought it could be a simple switch of rooms especially because the room was ready, because she stated it was however they dont allow early entries. She told me "Im sorry, please wait 10 more minutes" when I asked to go in at 2:45pm. "

"Everything was perfect as a solo traveler i loved the studio suite."

"All the stuff working in this hotel are amazing they help me to all my needs, the hotel it self is okay you got what you pay for. Its a bit outdated but the location is great. Housekeeping is available everyday it just the house keeping attendant don’t clean very well thats my only concern. Other than that great people and good hotel for its price."