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"Clean room"

"Rooms were clean and fairly updated and smelled clean. Some of the places I've stayed in San Francisco have smelled dank...but not the Holiday Inn! Great food options on the backside of the hotel also. Ate at a GREAT Himalayan restaurant with outstanding food. My family and I felt safe and welcomed. Parking is $49 a night, but is included with booking through Expedia also."

"Pool is not open"

"Really appreciated the staff. We got an upgrade to a city view by the reception staff! The room was comfortable—no complaints. The market shop in the lobby is excellent and open 24 hours. Has interesting and tasty food. "

"The towels seem dirty"

"Overall, great experience. Good location for exploring the city."

"Convenient location, friendly and helpful staff"

"Room was tiny. Nice to have a towel warmer, but accessible from shower so towel got cold before it could be used."

"The lobby and breakfast area was spotless! Check-in was a breeze thanks to the attentive desk clerks. Our room was clean as well…and the beds were FANTASTICALLY comfortable with just the right amount of pillows! Susan, the staff at breakfast, was amazing! So friendly and helpful…she immediately found me a bandaid when she learned I had cut my finger (on my tweezers) …such a nice person! We will definitely be back soon!"