citizenM San Francisco Union Square

Central hotel connected to a railway/underground station in San Francisco with a restaurant

Choose dates to view prices

Where to?

Dates

November 2025

20

December 2025

Daily buffet breakfast (USD 22 per person)

Located in the heart of San Francisco, citizenM San Francisco Union Square offers a modern urban retreat. Enjoy meals at canteenM, a 24-hour gym, and a business center. The hotel provides free WiFi and multilingual staff, praised by guests for the convenient location.

Exceptional

Popular amenities

24/7 front desk
Air conditioning
Free WiFi

includes taxes & fees

27 Nov - 28 Nov

Room options

Check availability for these dates

Tonight

Nov 20 - Nov 21

Tomorrow

Nov 21 - Nov 22

All rooms

1 bed

Showing 3 of 3 rooms

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 King Bed (High Floor)

Sleeps 2
1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Sleeps 2
1 King Bed

About the area

72 Ellis Street, San Francisco, CA, 94102

What's nearby

Union Square - 2 min walk - 0.2 km
Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
San Francisco Museum of Modern Art - 6 min walk - 0.6 km
Palace Hotel - 7 min walk - 0.6 km
Moscone Convention Center - 10 min walk - 0.8 km

Getting around

Market St & 4th St Stop - 2 min walk
San Francisco Station - 19 min walk
San Francisco International Airport (SFO) - 30 min drive

Restaurants

‪Burger King - ‬1 min walk
‪Starbucks - ‬2 min walk
‪King of Thai Noodle House - ‬2 min walk
‪Caffé Central - ‬2 min walk
‪Hinodeya - ‬2 min walk

About this property

citizenM San Francisco Union Square

Upscale hotel near Moscone Convention Center

Near Union Square and Embarcadero Center, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.

Other perks include:

Buffet breakfast (surcharge), express check-out and express check-in
Coworking spaces, multilingual staff and a lift
Coffee/tea in reception, a TV in reception and a water dispenser
Guest reviews give top marks for the breakfast, helpful staff and location

Room features

All 195 rooms have comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.

Extra conveniences in all rooms include:

Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with hydromassage showers and eco-friendly toiletries
LED TVs with cable channels
Wardrobes/cupboards, fridges and heating

Similar properties

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Pool
Free WiFi
Air conditioning
Gym

includes taxes & fees

21 Nov - 22 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

No on-site parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

canteenM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Safe at front desk
Water dispenser

Guest services

Housekeeping (on request)
Multilingual staff

Business services

24-hour business centre
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Lift (107 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (78 centimetre high)
Wheelchair-accessible restaurant

More

1 building
9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Built in 2021
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

IPad
IPod dock
LED TV with cable channels

Food and drink

Refrigerator

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately USD 22 per person
Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

We should mention

A car is not required for transport to and from this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel

citizenM San Francisco Union Square San Francisco

citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 27 Nov 2025 start from AU$210.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM San Francisco Union Square?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 5-minute walk of Westfield San Francisco Centre and Union Square. Moscone Convention Center and Embarcadero Center are also within 1 mile (2 km). Market St & 4th St Stop and Powell St & O'Farrell St Stop are within a 2-minute walk.

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citizenM San Francisco Union Square Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

10/10 Excellent

Ana

10 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Enjoyed our stay staff was friendly and helpful! Location was perfect!

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

24 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay all the way around! Will definitely stay here again!

Stayed 2 nights in Oct 2025

10/10 Excellent

Keaton

20 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, great location

Stayed 4 nights in Oct 2025

10/10 Excellent

Kathleen

18 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff, fun environment, super clean rooms with quiet temperature control. Great location and convenient parking right next door

Stayed 1 night in Nov 2025

10/10 Excellent

ANITHA

16 Nov 2025

Yes everything was amazing.

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew Ryan

5 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Sep 2025

10/10 Excellent

Salmah Ahmed Negash Haile

13 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Welcoming and Friendly staff !

Stayed 3 nights in Nov 2025

8/10 Good

Jagruti

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place.

Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

CitizenM is the best place to stay in the world

Stayed 2 nights in Oct 2025

10/10 Excellent

Graciela

14 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Perfect stay!

Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

16 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire experience at Citizen M was great from the front door man through to all staff & the hotel was spotless, clean, great vibes! Loved it! Highly recommend!

Stayed 2 nights in Nov 2025

10/10 Excellent

Amela

24 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our stay was excellent! Room was clean, quiet and we had the best view of the city. Cafe latte was the best that I ever had!!! Staff is super friendly. Would definitely stay there when visiting SF>

Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was exceptional

Stayed 1 night in Oct 2025

10/10 Excellent

Syamsul

28 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and nice amenities!

Stayed 3 nights in Aug 2025

10/10 Excellent

Gurjiv

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very fun hotel

Stayed 3 nights in Aug 2025

8/10 Good

Angel

16 Nov 2025

It’s good just that need to note of the parking situation had to pay an extra $40 to park next door

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

29 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant staff, lovely breakfast, big bed and perfect pillows!

Stayed 4 nights in Jul 2025

10/10 Excellent

Mackenzie

2 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay here! The rooms don’t feel as small as they actually are and are quite cozy.

Stayed 4 nights in Aug 2025

10/10 Excellent

Kirstin

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place!

Stayed 1 night in Jul 2025

10/10 Excellent

Thiago

30 Sept 2025

Liked: Staff & service

The property and the limited food options on the menu are average, but the staff is amazing and makes up for every downside. I loved my stay and would go back many times because the people there made me feel at home.

Stayed 4 nights in Sep 2025