“A unique experience”

We drove from the Kona side of the Island and wanted a place to stay for one night that was inexpensive and easy to get to. There is a sign on the door of the office that says check-in 3:00-5:00. Luckily we were there between those times. I don't know what would have happened if we were to have arrived late. The guy at the front desk was friendly and very helpful. He helped us plan the next day by drawing us a map of some of his favorite places on the Hilo side. We drove a few blocks to the "house" where our room was and we were pleasently suprised by the quaint charm. It was built in the 1920s and has the old window glass and you can see the wires where electricity has been added. It reminded me of visiting Grandma's house. There is a full kitchen. We were planning on making cookies with the dough we brought but there wasn't a pan for the oven. We put our cooler items in the fridge and our ice into the freezer for the next day. We barely saw anyone else. Just an occational hello when we passed. The bathroom was shared and that turned out to be fine. We had the upstairs bedroom in the back which has the best views of the vegetation out back. I would definately stay here again.

“Volcano (Hale) Rocks!”

For the price, this hostel-style hotel completely satisfied these Volcano travelers. We stayed two nights, enjoyed the hot tub and shared the whole house with only one other set of travelers. The house has a pretty yard, is set in a nice neighborhood and has ample common space. Highly recommend if you are exploring the nearby Volcano NP. Be sure to eat at Kiawe Kitchen in Volcano- the food was outstanding and the lilikoi margarita not to be missed! Best food we had on the island and fairly priced.

“Perfect place to start a volcano hike”

I forgot 'to tell them that we were arriving in the middle of the night. Called the hitel emergency number and he told me that they've prepared everything and stored our keys where we could find 'em easily. We only spent 1 night there but everything was very nice and clean, a real cozy and sociable place. All in all it exceeded my expectations.

“Nice, clean and cheap!”

This was a very nice, and clean place to stay, it was also very inexpensive, we will stay there again for sure!

“Lovely house stay”

Perfect place to stay for our family visit to Volcano Fabulous way to meet new travellers, exchange stories and find out the "hot spots" in the area.

“unusual and affordable”

This is an interesting old house, and I was happy with it - well priced, I met other travellers, and the kitchen was well equipped. This was good value and would be great if you had a group of people. It was very noisy with all the other people in the house staying up late and getting up early. The walls and floors are paper thin! Also with 10 other people in the house it was a bit hard to get into the bathroom at times. Overall, very good.

“Quaint Hotel/B&B would stay again.”

The Volcano Kileaue Chalet Collection is quaint and interesting. The house we stayed in was built in 1912 and it reminded me of staying in grandma's upstairs bedroom. It would have been nice if both of the rooms I booked had been able to be located on the top floor where we shared on bath between the two upstairs bedrooms but we ended up with one room upstairs and one down on the main floor and someone else in the other upstairs bedroom. The rooms were private and each room has a separate keyed lock so we were not concerned about safety, it's just a little different when you are sharing a bathroom with a total stranger. It was very nice and for a short term stay quite fine. With the kitchen and dining facilities we thought it would be a great place for a longer stay especially if you had friends or family to rent all the rooms in the house together.

“Cheap room with shared bathroom”

I stayed Volcano Hale, a guest house which was one block from the main building. My room smelled like it hadn't been aired out in a while. The bed also felt a bit moist. Other than that, the room was clean, and the shared bathroom was decent and had enough soap bars and towels. Restaurants and shops are only 5 min away, and the national park is about 10 min away. All guests have access to a common area in the main building, with TV, an internet PC, free wireless internet, and couches. If you're on a budget, and are just looking for a place to sleep, this could be what you're looking for.

“quiet location - friendly service”

This is an old house with a few guest rooms. The upper two floors have a large common living and dining area, a kitchen and, as I remember, four guest rooms accessed from the inside, each with its own key. There are two baths shared between these rooms. The ground floor is separate from the upper floors -- I'm not sure what's there -- maybe additional rooms with private baths? The house is pretty old, has a few creaks and maybe isn't as soundproof as a newer place might be, but it has character, is surrounded by nice landscaping and trees all around, and noise wasn't a problem. We felt like we had good privacy -- the only sounds we really heard were the tree frogs at night and the early morning birds. The office and main part of the hotel are a short way down the road and just around the corner. Continental breakfast with fresh fruit, juice, bread, coffee and tea are available there. The people in the office and the breakfast area were very friendly and provided great service.

“Worth it to avoid driving from Kona”

Arrive during check-in hours and you'll get all the info you need. The houses have nice common areas and kitchens. Sharing the bathroom is the only downside.