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"The hotel has a very modern and contemporary feel. The breakfast area was open concept and lobby area extremely well designed and welcoming. The location was good with all the tourist attractions within walking distance. The staff were extremely gracious and friendly. The rooms were clean, however the modern design and assignment of an accessible room - it had limited functionality - no closets/wardrobe, no safe, limited vanity or counter space around the sink, limited furniture and absolutely no pressure in shower."

"A great place to stay right in the heart of York. "

"Would not of stayed if i knew was cashless"

"Adequate room. Boiling hot and views of the bins so not worth the money. Better hotels in Harrogate for same price."

"Beautiful suite and fantastic amenities"

"Lovely hotel but our room wasn’t cleaned properly, could have done with a good freshen up , however we did see painters in so probably in process of freshening up rooms, bed was very comfortable but could have done with new pillows as they were a bit flat, Staff were all very friendly and welcoming. Food was very good huge portions, freshly cooked and reasonably priced."

"The river rooms are best as there is alot of early morning traffic in the roadside rooms. Other than that the hotel and staff were great."

"Friendly staff, lovely food and perfectly located. I cannot recommend this hotel highly enough."

"Amazing "