Check COVID-19 restrictions.

Find out moreOpens in new tab or window

The Grand, York

Photo gallery for The Grand, York

Featured image
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe
Room Amenity
Egyptian cotton sheets, premium bedding, in-room safe

Overview of The Grand, York

The Grand, York

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Station Rise, York, England, YO1 6GD

Explore the area

  • Popular LocationYork Minster8 min walk
  • Popular LocationJorvik Viking Centre10 min walk
  • Popular LocationShambles11 min walk
  • AirportLeeds (LBA-Leeds Bradford)42 min drive

Choose dates to view prices

About this area

York

Located in York, The Grand, York is in the city centre and near a train station. York Mansion House and Bar Convent Museum are local landmarks, and some of the area's attractions include Wheel of York and National Railway Museum. Looking to enjoy an event or a game while in town? See what's happening at York Racecourse or Wetherby Racecourse. Guests love the hotel's central location.

What's nearby

  • Micklegate Bar - 5 min walk
  • Yorkshire Museum Gardens - 6 min walk
  • York Minster - 8 min walk
  • Jorvik Viking Centre - 10 min walk
  • Shambles - 11 min walk

Getting around

  • York Station - 3 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • The Rise — 1 min walk
  • The Maltings - 2 min walk
  • The Perky Peacock - 3 min walk
  • The York Tap - 3 min walk
  • The York Tap - 3 min walk

About this property

The Grand, York

Luxury hotel with full-service spa and restaurant
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 207 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Grand, York offers 207 forms of accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Spa at The Grand has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 328 ft (GBP 24.50 per night)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 20.00 for adults and GBP 10.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35.00 per accommodation, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per night.
Cots (infant beds) are available for GBP 15.00 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 20.00 for adults and GBP 10.00 for children (approximately)
  • Nearby parking fee: GBP 24.50 per night (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts Visa, Mastercard, American Express and Barclaycard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cedar Court Grand
Cedar Court Grand Hotel
Cedar Court Grand Hotel York
Cedar Court Grand York
Cedar Court Hotel
Cedar Grand Court
Cedar Grand Court Hotel
Grand Cedar Court
Grand Cedar Court Hotel
Hotel Cedar Court
Cedar Court Grand Hotel And Spa
Grand Hotel York
Grand York
The Grand Hotel Spa
The Grand, York York
The Grand, York Hotel
The Grand, York Hotel York

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 876 out of 1185 reviews
5 - Excellent 74%
Rating 4 - Good. 226 out of 1185 reviews
4 - Good 19%
Rating 3 - Okay. 45 out of 1185 reviews
3 - Okay 4%
Rating 2 - Poor. 31 out of 1185 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 1185 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, the personnel .. all of them are kind, friendly, professional and very very attentive. They made a pleasure out of our stay! I don't have enough words to praise them. THANK YOU
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entry and exit the Concierges’ go out of their way to be friendly and helpful. 5 star treatment from them (let’s face it they play a vital role as they are the first and last to meet and wave off visitors). Check-in was private and our room was available earlier than expected. Escorted around the hotel showing us the main areas. Our room (140)was a Classic Twin in the new building, lovely large room. We booked our slot in the spa. Again, we were shown around. It was quiet whilst in there. The jacuzzi control was awkward to turn on and we had to go for help. Just one mention, one of the Spa team didn’t offer any eye contact whilst waiting to make an enquiry about a lift for easier access back from the Spa. however, she was on the telephone but,must, have been aware of a waiting guest, perhaps a little acknowledgement /nod / gesture would have been appropriate. We had drinks in the lounge area, very nice, great service again . We met up with friends in the city we tended to eat out. The Rise restaurant is lovely. We had intended to eat breakfast in there, but had late mornings instead. All in all we had a wonderful time here. highly recommended. Thank you to all concerned !! Also, good to see mask wearing encouraged, hand sanitisers, and safety measures in place. Once again THANK YOU !!
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa facilities!
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. This is definately a luxury hotel. We stayed in a classic room in the old part of thd hotel. The room was huge and had lovely big windows. Sadly they looked onto the hotel next door so no real views. The staff were pleasant a lovely welcome by the doormen every time we came back. Didnt eat here but did have drinks in the bar. A bit pricey but it is a five star hotel. Some observations. The toiletry bottles were small and needed replaced every day. If they are serious about eco then fixed soap dispensers would be welcome. Contact with the hotel in advance of stay wasnt good. They didnt answer the phones and an email sent the day before arrival was responded to after we had checked in. Thankfully it wasnt an urgent matter.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous feel to the new part of the hotel. Staff were exceptional
Stayed 1 night in Oct 2021