Hilton York

Photo gallery for Hilton York

Primary image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton York

Hilton York

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 Tower Street, York, England, YO1 9WD

Explore the area

  • Popular LocationJorvik Viking Centre2 min walk
  • Popular LocationShambles5 min walk
  • Popular LocationYork Minster11 min walk
  • AirportLeeds (LBA-Leeds Bradford)57 min drive

Choose dates to view prices

About this area

York

Located in York, Hilton York is in the historical district and near a train station. Jorvik Viking Centre and York Grand Opera House are cultural highlights, and travellers looking to shop may want to visit Shambles and McArthur Glen Designer Outlet. Check out an event or a game at York Racecourse, and consider making time for National Railway Museum, a top attraction not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Fairfax House - 1 min walk
  • Jorvik Viking Centre - 2 min walk
  • Clifford's Tower - 2 min walk
  • Shambles - 5 min walk
  • York Minster - 11 min walk

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • The Nook - 2 min walk
  • The Source - 2 min walk
  • Plonkers - 2 min walk
  • The Stone Roses - 3 min walk
  • The Three Tuns - 3 min walk

About this property

Hilton York

4-star hotel, walk to Shambles
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site. All 131 rooms offer WiFi, wired Internet and 24-hour room service. Guests will also find Smart TVs, premium bedding and electric kettles.
Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and public transport

  • Covered self parking on site (GBP 25.00 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference space (4331 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • Towers Restaurant

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 372 out of 946 reviews
5 - Excellent 39%
Rating 4 - Good. 359 out of 946 reviews
4 - Good 38%
Rating 3 - Okay. 124 out of 946 reviews
3 - Okay 13%
Rating 2 - Poor. 69 out of 946 reviews
2 - Poor 7%
Rating 1 - Terrible. 22 out of 946 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was small. No towel racks. No drinking water or fridge. No pen or paper in room. No guide to the hotel amenities. Very disappointing 😕
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff throughout
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay in the Hilton for our overnight stay in York. The location is great and puts you in walking distance to a whole wealth of attractions in the city centre. The room was clean and spacious with a great view of Clifford's Tower. Also the comfy 'king' beds are huge, more like super king! The veggie sausages at breakfast are to die for. I would say the only issue we had during the stay was that the shower head in our bathroom kept sliding down the pole and I had to keep moving it back up again.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Location was great
Stayed 5 nights in Mar 2022