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Overview of Hilton York

Photo gallery

Featured image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Hilton York

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationJorvik Viking Centre2 min walk
    Popular LocationShambles5 min walk
    Popular LocationYork Minster11 min walk
    AirportLeeds (LBA-Leeds Bradford)59 min drive

Choose dates to view prices

Room, 2 Single Beds

4.3/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Double Bed, Balcony (Tower View)

No guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Tower View)

4.4/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed

4.4/5 guest room rating
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed

5/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Alii)

No guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

4/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Tower View)

4.4/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

4/5 guest room rating
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

About this area

York

Located in York, Hilton York is in the historical district and near a train station. Shambles and McArthur Glen Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit York Dungeon and York National Railway Museum. Check out an event or a game at York Racecourse, and consider making time for National Railway Museum, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Fairfax House - 1 min walk
  • Jorvik Viking Centre - 2 min walk
  • Clifford's Tower - 2 min walk
  • Shambles - 5 min walk
  • York Minster - 11 min walk

Getting around

  • York Station - 14 min walk
  • Leeds (LBA-Leeds Bradford) - 59 min drive

Restaurants

  • Rose Within the Walls — 1 min walk
  • Towers Restaurant — 1 min walk
  • Caffe Dell Opera - 3 min walk
  • The Kings Arms - 4 min walk
  • Ate o'clock - 4 min walk

About this property

Hilton York

4-star hotel, walk to Jorvik Viking Centre
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site. All 131 rooms offer WiFi, wired Internet and sofa beds. Guests will also find 24-hour room service, Smart TVs and premium bedding.
Hilton York offers 131 forms of accommodation with laptop-compatible safes and a safe. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and public transport

  • Covered self parking on site (GBP 25.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space (4331 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch smart TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

Can I cancel my reservation for free at Hilton York and receive a full refund?
Yes, Hilton York offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton York cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton York?
As of 16 Apr. 2021, prices found for a 1-night stay for 2 adults at Hilton York on 16 May 2021 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton York pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton York?
Self-parking is available for GBP 25.00 per day. Limited spots are available.
What time is check-in at Hilton York?
Check-in is from 4 PM - midnight.
What time is check-out at Hilton York?
Checkout is at noon.
Where is Hilton York located?
Situated in the historical district, this hotel is steps away from Fairfax House, Jorvik Viking Centre and York Dungeon. York Castle Museum and York Grand Opera House are also within 5 minutes. York Station is 14 minutes by foot and York (QQY-York Train Station) is 14 minutes.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 407 out of 995 reviews
5 - Excellent 41%
Rating 4 - Good. 389 out of 995 reviews
4 - Good 39%
Rating 3 - Okay. 115 out of 995 reviews
3 - Okay 12%
Rating 2 - Poor. 65 out of 995 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 995 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So called ‘ Deluxe Room’
Really dissatisfied, we stayed in a so called ‘deluxe room with balcony’ there was absolutely nothing about the room you could describe as deluxe. Really old and dated, not a lot of room and the bed wasn’t the best. I had to confirm with reception they had given us the correct room, I just didn’t expect such poor standard at 4 star Hilton. I’ve stayed in lots of 3 stars accommodation that is better. Also the breakfast was poor, very few options, scrambled egg was the only egg they were serving, not good. I understand we are in the middle of a pandemic but York was in tier 2 at the time with 99% of restaurants in the area serving the usual menu. The Hilton obviously just playing on the pandemic to boost profits by offering a massively reduced menu at the same cost. Which is fine but this should made clear when booking. And the final unexpected surprise..... £25 for parking, again not made clear on the website. Anyone looking for a hotel in York, there are plenty of decent options, the Hilton is not one.
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay. Very clean. Although no concierge to drop luggage off upstairs. And no baby changing facilities once we’d checked out. So we had to change the baby on the floor of the disabled toilet! Manager in the bar/restaurant was lovely and very friendly. Would stay again in the queen suite
Stayed 3 nights in Dec 2020

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed here a few times over the years, just think it’s getting a bit shabby and dated now, for a 4 star hotel.
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service
Wasn’t bad
Pillows were too flat, awful sleep. Bathroom wasn’t as clean as you would of expected. Was gutted about the stay but staff were lovely and friendly
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

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