Really dissatisfied, we stayed in a so called ‘deluxe room with balcony’ there was absolutely nothing about the room you could describe as deluxe. Really old and dated, not a lot of room and the bed wasn’t the best. I had to confirm with reception they had given us the correct room, I just didn’t expect such poor standard at 4 star Hilton. I’ve stayed in lots of 3 stars accommodation that is better. Also the breakfast was poor, very few options, scrambled egg was the only egg they were serving, not good. I understand we are in the middle of a pandemic but York was in tier 2 at the time with 99% of restaurants in the area serving the usual menu. The Hilton obviously just playing on the pandemic to boost profits by offering a massively reduced menu at the same cost. Which is fine but this should made clear when booking. And the final unexpected surprise..... £25 for parking, again not made clear on the website. Anyone looking for a hotel in York, there are plenty of decent options, the Hilton is not one.