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Hilton York

Photo gallery for Hilton York

Featured image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton York

Hilton York

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
1 Tower Street, York, England, YO1 9WD

Explore the area

  • Popular LocationJorvik Viking Centre2 min walk
  • Popular LocationShambles5 min walk
  • Popular LocationYork Minster11 min walk
  • AirportLeeds (LBA-Leeds Bradford)63 min drive

Choose dates to view prices

About this area

York

Located in York, Hilton York is in the historical district and near a train station. Shambles and McArthur Glen Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit York Dungeon and York National Railway Museum. Check out an event or a game at York Racecourse, and consider making time for National Railway Museum, a top attraction not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Fairfax House - 1 min walk
  • Jorvik Viking Centre - 2 min walk
  • Clifford's Tower - 2 min walk
  • Shambles - 5 min walk
  • York Minster - 11 min walk

Getting around

  • York Station - 14 min walk
  • Leeds (LBA-Leeds Bradford) - 63 min drive

Restaurants

  • Rose Within the Walls — 1 min walk
  • Towers Restaurant — 1 min walk
  • The Nook - 2 min walk
  • The Source - 2 min walk
  • Plonkers - 2 min walk

About this property

Hilton York

4-star hotel, walk to Jorvik Viking Centre
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site. All 131 rooms offer WiFi, wired Internet and sofa beds. Guests will also find 24-hour room service, Smart TVs and premium bedding.
Hilton York offers 131 forms of accommodation with laptop-compatible safes and a safe. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and public transport

  • Covered self parking on site (GBP 25.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.50 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference space (4331 square feet)
  • Meeting rooms 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch smart TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 399 out of 980 reviews
5 - Excellent 41%
Rating 4 - Good. 385 out of 980 reviews
4 - Good 39%
Rating 3 - Okay. 115 out of 980 reviews
3 - Okay 12%
Rating 2 - Poor. 62 out of 980 reviews
2 - Poor 6%
Rating 1 - Terrible. 19 out of 980 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed, and the breakfast was very good.
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are dated, extremely warm with no air conditioning, beds not comfy… one of the worst nights sleep in a hotel I’ve had. Location wise, you won’t get much better, reception and other areas clean, staff are friendly and helpful.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I thought our room was very dated, no air conditioning, or fridge, the carpet didn't look as if had been vacuumed, the bathroom was also old... The breakfast however was excellent.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, comfortable clean room, good breakfast
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position is great for exploring. Sadly Cliffords tower directly across from the hotel was hidden under scaffold but we were forewarned. Staff were friendly and the food was good. Room size was adequate for our needs.
Stayed 2 nights in Jul 2021