Holiday Homes in Waikoloa Village

"Amazing newly remodeled room, nice pool and lagoon with great snorkeling"

"The master bed in that room "

"Beautiful room and property with Great staff "

"Exceptional location, amenities and service"

"This was the longest walk between my room and the parking lot of anywhere I have ever stayed - a mile. And they charge you $48 per night for the convenience of parking there. The tram option was infrequent. Very disappointed they keep dolphins trapped onsite in a very shallow pool. Do not get the breakfast option - it was small and limited in selection."

"wonderful breakfast brunch to start the day"

"Lovely property with nice amenities. My wife was stuck in an elevator. No one responded to her pressing the alarms in the elevator, nor did anyone respond to her calls on the elevator phone for at least 10 minutes. She called me on her cell phone and I walked to the front desk to report the issue. Only then was there a response. The maintenance person who responded was not very polite - his comment to my wife was that she should "calm down." We were surprised that no one from management followed up with us. A plate of fruit was delivered to our room - as we were checking out."

"It was good"

"An incredible property with abysmal food and sub par service. Kona Village is magical - the grounds, the hales (rooms), the spa, the yoga, the bikes to ride around the property and the stunning beach. But such a magical 5 star resort should also offer excellent cuisine and hospitality. We were shocked by the inconsistent food, the lack of variety and the room service which was never correct and delivered uncovered. We were so excited to return to our beloved Kona Village after 16 years but were left very disappointed. Unless something dramatic changes with the management we shall not return. "