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"Staff are amazing and they got me an upgrade"

"The hotel is centrally located. It has over 40 levels so it was a bit too crowded for me. Long wait for the elevator, restaurant for breakfast was very busy & not enough beach lounge chairs (staff later clarified government did not give them permit for more chairs). Staff was nice & breakfast had a lot of options, this part was great."

"Breakfast was always great. Giang, the waitress was polite and great. Andrea at front desk went the extra mile to help us."

"First of all, the staff are wonderful. From the quick check in, polite greeting whenever returning to the hotel, the service at the roof top bar, to the arrangement of a trip to Ninh Binh, and a airport pick up, the service was exceptional. The location itself is great as there is plenty to eat and lots of great little boutique stores around the hotel. There is also a Viettel and HSBC atm about a 5 minute walk from the hotel so it's convenient to grab a SIM and cash at the start of your stay. The hotel and rooms are on the smaller side but that's part of the charm, and the rooms are clean, and beds are comfortable. The roof top bar is a great way to finish the day, relaxing with a drink and enjoying the view of the city. I really enjoyed my stay. Highly recommend!"

"From the moment we stepped out of our Grab til we departed 4 days later the entire staff was amazing. The buffet breakfast represented multiple cultural dishes. Something for everyone. 100% recommended "

"Great hotel right on the beach, close to numerous eateries with an amazing roof pool"

"Good location. "

"In the middle of the city with abundant shops in walking distance! Rex hotel is really King!"

"Very clean staff were super friendly "