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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.3/5 Excellent
412 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

Hand sanitizer provided
Personal protective equipment
Social distancing

Map

Explore the area

Popular LocationSan Van Dong Duong Dong Stadium14 min drive
Popular LocationDinh Ba Thuy-Long Thanh-Mau16 min drive
Popular LocationDinh Cau16 min drive
AirportPhu Quoc (PQC-Phu Quoc Intl.)30 min drive

Choose dates to view prices

  • Premium Room, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 75 sq m
    • Ocean view
    • Sleeps 3
    More detailsPremium Room, Ocean View
  • Luxury Suite, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 123 sq m
    • Ocean view
    • Sleeps 3
    More detailsLuxury Suite, Ocean View
  • Luxury Villa, Garden View

    4.7/5 guest room rating

    Room amenities

    • 80 sq m
    • Sleeps 3
    More detailsLuxury Villa, Garden View
  • Family Room, 2 Bedrooms, Ocean View

    5/5 guest room rating

    Room amenities

    • 135 sq m
    • Ocean view
    • Sleeps 5
    More detailsFamily Room, 2 Bedrooms, Ocean View
  • Luxury Villa, Poolside

    4.7/5 guest room rating

    Room amenities

    • 80 sq m
    • Sleeps 3
    More detailsLuxury Villa, Poolside

About this area

Duong Dong

Located in Phu Quoc, The Shells Resort & Spa Phu Quoc is on a private beach. Phu Quoc Night Market is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Vinpearl Land Phu Quoc and Vinpearl Safari. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Ong Lang Beach - 12 min drive
  • San Van Dong Duong Dong Stadium - 14 min drive
  • Dinh Ba Thuy-Long Thanh-Mau - 16 min drive
  • Dinh Cau - 16 min drive
  • Phu Quoc Night Market - 17 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive

Restaurants

  • FLOW Restaurant — 1 min walk
  • Liquid Lounge — 1 min walk

About this property

The Shells Resort & Spa Phu Quoc

5-star resort with pools, private beach and full-service spa
Spend the day catching some rays at The Shells Resort & Spa Phu Quoc's private sand beach, relaxing by one of the resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 134 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Shells Resort & Spa Phu Quoc offers 134 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch LED televisions come with digital channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking

Family friendly

  • 2 outdoor pools
  • Dry-cleaning service
  • Free cots/infant beds

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 6:00 AM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 8:00 AM to 6:00 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 59.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that guest safety measures are currently in place
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc

Frequently asked questions

Can I cancel my reservation for free at The Shells Resort & Spa Phu Quoc and receive a full refund?
Yes, The Shells Resort & Spa Phu Quoc offers free cancellation on select room rates, because flexibility matters! Please refer to The Shells Resort & Spa Phu Quoc cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 2 outdoor pools.
Is The Shells Resort & Spa Phu Quoc pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Self-parking and valet parking are free at this property.
What time is check-in at The Shells Resort & Spa Phu Quoc?
Check-in is from 6:00 AM to anytime.
What time is check-out at The Shells Resort & Spa Phu Quoc?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this resort located?
This Phu Quoc resort is on the beach, 4.4 mi (7 km) from Phu Quoc Night Market, and within 12 mi (20 km) of Phu Quoc National Park and Vinpearl Land Phu Quoc. Vinpearl Safari and Sun World Hon Thom Nature Park are also within 25 mi (40 km).

Guest reviews

Overall score and ratings for The Shells Resort & Spa Phu Quoc

4.3
Excellent
5 - Excellent
219
4 - Good
140
3 - Okay
32
2 - Mediocre
11
1 - Poor
10
4.5
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 6 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Beautiful resort. Very comfortable beds, gorgeous pool & stunning beach. The rooms are quite luxurious. The resort is rather remote so must take taxi or rent motorbike to get in to town. Good for quiet secluded time

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The resort is far away from the city and so it is pleasantly quiet. It is surrounded a lot of trees and bamboos. There were ants in the restroom but the staff took care of the ants after I informed them. Also when the hot water was turned on, there was like rusted water came out. I informed the the hotel staff about it and they corrected the problem.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jan 2020