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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationSan Van Dong Duong Dong Stadium17 min drive
    Popular LocationDinh Ba Thuy-Long Thanh-Mau20 min drive
    Popular LocationDinh Cau20 min drive
    AirportPhu Quoc (PQC-Phu Quoc Intl.)35 min drive
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    Room amenities

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    • Ocean view
    • Sleeps 3
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  • Luxury Villa, Garden View

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  • Family Room, 2 Bedrooms, Ocean View

    5/5 guest room rating

    Room amenities

    • 135 sq m
    • Ocean view
    • Sleeps 5
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  • Premium Room, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 75 sq m
    • Ocean view
    • Sleeps 3
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  • Luxury Villa, Poolside

    4.7/5 guest room rating

    Room amenities

    • 80 sq m
    • Sleeps 3
    More detailsLuxury Villa, Poolside

About this area

Duong Dong

Located in Phu Quoc, The Shells Resort & Spa Phu Quoc is on a private beach. Phu Quoc Night Market is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Vinpearl Land Phu Quoc and Vinpearl Safari. Ham Ninh Fishing Village and VinWonders Phu Quoc are also worth visiting. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Ong Lang Beach - 12 min drive
  • San Van Dong Duong Dong Stadium - 17 min drive
  • Dinh Ba Thuy-Long Thanh-Mau - 20 min drive
  • Dinh Cau - 20 min drive
  • Phu Quoc Night Market - 21 min drive

Getting around

  • AirportPhu Quoc (PQC-Phu Quoc Intl.) - 35 min drive

Restaurants

  • FLOW Restaurant — 1 min walk
  • Liquid Lounge — 1 min walk
  • Tommy beach place - 17 min walk
  • Sunset Resturant - 17 min walk
  • Hai Lua - 6 min drive

About this property

The Shells Resort & Spa Phu Quoc

5-star resort with pools, private beach and full-service spa
Spend the day catching some rays at The Shells Resort & Spa Phu Quoc's private sand beach, relaxing by one of the resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 134 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Shells Resort & Spa Phu Quoc offers 134 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch LED televisions come with digital channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waves Spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Free cots/infant beds

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 6:00 AM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 59.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Can I cancel my reservation for free at The Shells Resort & Spa Phu Quoc and receive a full refund?
Yes, The Shells Resort & Spa Phu Quoc offers free cancellation on select room rates, because flexibility matters! Please refer to The Shells Resort & Spa Phu Quoc cancellation policy on our site for more details about any exclusions or requirements.
Does The Shells Resort & Spa Phu Quoc have a pool?
Yes, this property has 2 outdoor pools.
Is The Shells Resort & Spa Phu Quoc pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Shells Resort & Spa Phu Quoc?
Self-parking and valet parking are free at this property.
What time is check-in at The Shells Resort & Spa Phu Quoc?
Check-in is from 6:00 AM to anytime.
What time is check-out at The Shells Resort & Spa Phu Quoc?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is The Shells Resort & Spa Phu Quoc located?
This Phu Quoc resort is on the beach, 4.4 mi (7 km) from Phu Quoc Night Market, and within 12 mi (20 km) of Phu Quoc National Park and Vinpearl Land Phu Quoc. Vinpearl Safari and Sun World Hon Thom Nature Park are also within 25 mi (40 km).
4.3
Excellent
5 - Excellent
219
4 - Good
141
3 - Okay
32
2 - Poor
11
1 - Terrible
10

4.5/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort. Very comfortable beds, gorgeous pool & stunning beach. The rooms are quite luxurious. The resort is rather remote so must take taxi or rent motorbike to get in to town. Good for quiet secluded time
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is far away from the city and so it is pleasantly quiet. It is surrounded a lot of trees and bamboos. There were ants in the restroom but the staff took care of the ants after I informed them. Also when the hot water was turned on, there was like rusted water came out. I informed the the hotel staff about it and they corrected the problem.
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service
When we asked for a late checkout, an employee clearly said that the late checkout was free. But the next day, the employee was invisible and the manager said it couldn't be free. There is also our fault that we have not confirmed or confirmed the employee's name. But something is suspicious and we don't feel good.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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