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Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers

Guest reviews

4.7/5 Exceptional
102 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAn Thoi Cable Car Station7 min drive
Popular LocationSao Beach12 min drive
Popular LocationHo Quoc Pagoda20 min drive
AirportPhu Quoc (PQC-Phu Quoc Intl.)21 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Balcony, Resort View (Rue De Lamarck)

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • Resort view
    • Sleeps 3
    More detailsSuite, 1 King Bed, Balcony, Resort View (Rue De Lamarck)
  • Executive Suite, 1 King Bed, Non Smoking, Bay View (Turquoise)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • Sea view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Non Smoking, Bay View (Turquoise)
  • Villa, 1 Bedroom, Private Pool, Garden View

    Room amenities

    • 180 sq m
    • Sleeps 3
    More detailsVilla, 1 Bedroom, Private Pool, Garden View
  • Villa, 1 Double Bed, Private Pool, Garden View

    Room amenities

    • 400 sq m
    • Sleeps 9
    More detailsVilla, 1 Double Bed, Private Pool, Garden View
  • Room, 1 King Bed, Garden View, Ground Floor (Le Jardin)

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Garden View, Ground Floor (Le Jardin)
  • Room, 1 King Bed, Non Smoking (Emerald Bay Front)

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking (Emerald Bay Front)
  • Deluxe Room, 1 King Bed, Non Smoking, Bay View (Emerald Bay View)

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Bay View (Emerald Bay View)
  • Room, 1 King Bed, Balcony, Garden View (Emerald Bay View)

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Balcony, Garden View (Emerald Bay View)
  • Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Emerald Bay View)

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, Bay View (Emerald Bay View)
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony (Deluxe Emerald Bay Front)

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Balcony (Deluxe Emerald Bay Front)
  • Room, 2 Double Beds, Non Smoking, Garden View (Emerald Bay View)

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Non Smoking, Garden View (Emerald Bay View)
  • Room, 2 Double Beds, Balcony, Garden View (Le Jardin)

    Room amenities

    • 53 sq m
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Balcony, Garden View (Le Jardin)
  • Suite, 2 Double Beds, Balcony, Resort View (Rue De Lamarck Twin)

    Room amenities

    • 61 sq m
    • Resort view
    • Sleeps 3
    More detailsSuite, 2 Double Beds, Balcony, Resort View (Rue De Lamarck Twin)
  • Room, 2 Double Beds, Non Smoking (Emerald Bay Front)

    Room amenities

    • 53 sq m
    • Sea view
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Non Smoking (Emerald Bay Front)

About this area

Phu Quoc

Located in Phu Quoc, JW Marriott Phu Quoc Emerald Bay Resort & Spa is on a private beach. The area's natural beauty can be seen at Sao Beach and Phu Quoc Beach. Travelling with kids? Consider Ham Ninh Fishing Village, or check out an event or a game at San Van Dong Duong Dong Stadium. Discover the area's water adventures with scuba diving and fishing nearby, or enjoy the great outdoors with hiking/biking trails.

Map
Popular Location

What's nearby

  • An Thoi Cable Car Station - 7 min drive
  • Sao Beach - 12 min drive
  • Ho Quoc Pagoda - 20 min drive
  • Suoi Tranh Waterfall - 25 min drive
  • Bai Vong Port - 26 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 21 min drive

Restaurants

  • Pink Pearl — 1 min walk
  • Tempus Fugit — 1 min walk

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

5-star resort with pools, private beach and full-service spa
Catch some rays on JW Marriott Phu Quoc Emerald Bay Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 244 individually decorated rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 2 bathrooms, balconies and separate sitting areas.
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: VND 675000 for adults and VND 390000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Vietnamese

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (7406 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Books
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to mhrs.pqcjw.concierge@marriott.com
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 675000 for adults and VND 390000 for children (approximately)
  • Airport shuttle fee: VND 1039500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-in fee: 50 per cent of room rate for check-in between noon and 6:00 PM
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 6:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is not required for transport to and from this property
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Phu Quoc Emerald Bay Resort & Spa and receive a full refund?
Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Phu Quoc Emerald Bay Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:30 AM to 6:30 PM.
Is this resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Check-in is from 3:00 PM to midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available from noon to 6:00 PM for a fee of 50%.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 1039500 per vehicle, one-way, applies.
Where is this property located?
Nestled on the beach, this Khem Beach resort is 2.7 mi (4.3 km) from Sun World Hon Thom Nature Park and 2.8 mi (4.5 km) from An Thoi Cable Car Station. Sao Beach and Ho Quoc Pagoda are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for JW Marriott Phu Quoc Emerald Bay Resort & Spa

4.7
Exceptional
5 - Excellent
81
4 - Good
14
3 - Okay
3
2 - Mediocre
3
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.9
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very unique property that is worth the try. And very romantic for couples as well as great setting for families too.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family trip

There are so many photo spots. nice beach and pools. The room was pretty,cute and clean. Most of all, My kids spacious bathroom

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020