Search Upper Crystal Creek Cottage Accommodations

"Room was clean but smelt musty. Very comfortable bed and pillows. Main pool closed due to maintenance. Pizza from cafe was terrible"

"Fantastic stay, staff was great, friendly and helpful. Location was brilliant, very comfortable and clean room. Fabulous view, would definitely come back again 👍"

"The room is very tired and there was visible mold throughout the bathroom including the sink, shower and floor. BLEACH would kill this. Floor carpet dirty and our door was left open all day after cleaners attended."

"Great all round "

"Ocean visible "

"Room wasn’t ready on time. Lift doors jammed multiple times. Parking was shocking and non existent. There was mould on the bed sheets. "

"customer service from management was terrible! They do not value their loyal customers who have stayed there numerous times over 30 years! very disappointing. We love the actual hotel, but after this incident will find it hard to return and they just didn't care!"

"room was quite small and cramped for a standard King "

"Not as expected. Doesn’t meet the standards of a 4 star hotel."