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"I wish they put as much effort into the rooms as the lobby, the lobby is beautiful. The floors were a bit dirty and the walls. The staff wasn’t too helpful, great location for some things like Niju castle and Fushimi Inari. Overall lobby 5 stars, rooms three stars, staff three to four depending on who you ask."

"The location is perfect for us as we can walk to Kyoto train station. The breakfast has so many different types of meals so that we have never feel tired of eating there after five days."

"Great stay in Kyoto! The staff was also excellent in helping resolve issues with luggage delivery. This hotel is absolutely gorgeous and the rooms are large."

"The first room we had was dirty so they quickly changed us to a clean room. They are militant about taking your shoes off here, we loved the free dessert bar, but overall the hotel was absolutely packed with tourists and kind of crazy. The staff, however, went above and beyond to take care of every need we had. The rooms are small for us Americans but the bed was comfortable. "

"Super comfortable western style beds and pillows. Rooms are small but beautifully designed. The breakfast is as great with lots of international choices. Close to gorgeous Japanese gardens."

"Great property and well kept grounds. The onsen was fantastic. Welcome drink and breakfast were nice touches. They set up a baby crib and baby bedding and blanket for us, which was perfect. Only draw back is the location is a 10-15 minute walk to train station and restaurant area. They also did not have room for us for dinner in the hotel lobby "

"The room is clean. One of the windows is operable, I can have some fresh air. Close by the train station. The shuttle bus service ends after 8 pm, I would need to take a taxi. "

"Nice hotel with excellent professional staff. The breakfast buffet was excellent. Special thanks to Miho Tanaka for assisting us locating and shipping the precious item that our son left behind in the room when we checked out. "

"Recommend some more choices of breakfast menu "