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"It was good experience in my Kyoto trip. Located right next to the Kyoto station, very convenience to access transportation. peoples who work was very nice It worth to stay."

"Friendly staff and very clean hotel. We checked-in very late but the staff was very kind and had everything ready so everything was very smooth. The family room they provided was very spacious and comfortable. Looking forward to staying here again when visit again."

"Kyoto is a great city and Cross Hotel Kyoto is right in the heart of it all-just a 3 minute walk from the Tozai Subway and the Keihan Main Line, and within easy walking distance to the main shopping area, Kiyamachi Dori, Pontocho Alley, and Gion. The hotel itself is modern and clean. The staff was friendly and knowledgeable. We were in town for Gion Matsuri and the reception staff provided great advice for the best vantage points. We selected the option with breakfast included. Although there were 5 choices for set menus, we were allowed to select food items that were not included in the set at no additional cost. Beverages are self service. In the lobby, there is a coffee bar available to guests. The room was spacious with a nice view of Kiyamachi Dori and the mountains. We had a King size bed which was very comfortable. There was a separate shower and large soaking tub. Good water pressure and temperature control in the bath. Amenities such as toothbrushes, are available in the lobby as needed to reduce waste. Bath salts, shampoo, conditioner, and body wash are in the rooms. "

"Excellent location. Very clean. Professional staffs."

"Friendly staff with delicious food "

"Excellent staff and breakfast. The breakfast area is available as a lounge and there were free drinks and snack. Great hospitality with quality service. The hotel is in a quiet area though it right next to Kyoto station. "

"All amenities were highest class and very comfortable. And the breakfast was awesome. I had the Japanese style breakfast, especially rice which was made by the individual Kama was so delicious. I strongly recommend this hotel to everyone."

"I really enjoyed the 2 night stay. had no issues, the rooms were clean and comfortable. Also the location is very quite and can easily catch transportation like bus and train with 5 min walk and can go to other key Kyoto site seeings. breakfast was decent for the price and enjoyed it."

"Excellent location, comfortable stay"