Palaces in Nagano Prefecture

We had a lovely stay at the property. Kimmi was extremely attentive. Dietary requirements were catered for with the host going above and beyond. The property is very quiet, there is only one property for overnight stays. Therefore you will be the only guests at the property.

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!

Absolutely loved our stay here! The buffet breakfast and dinner included were great and provided a vast range of Japanese, Western and Italian options. The staff went above and beyond to welcome us and our ten month old baby. The rooms were well maintained and spacious for Japan. Gorgeous location, but remember that it is quite a distance away (at least 20 mins by car if not further) from restaurants (for dinner, there are a few lunch options closer)/convenience stores, etc.

Great trip great holiday great hotel

Nice place to stay

Great little hotel for a one night stay. Clean, tidy and great amenities. Laundry came in very handy! Close to centre of Nagano city and our favourite Ramen shop (Yoshiya) that we visit every time we visit Nagano. Luggage storage available for continued exploring after checkout. Close to local trains and about 5-10minute walk to JR station. For the price and convenience would stay here again.

My new favourite hotel in Matsumoto. Beautiful Japanese style rooms, gorgeous public baths which are tattoo friendly (if covered by plaster given out at reception), beautiful decor, free ice creams, yokult, close to station, would stay here again!

This hotel was really comfortable and good amenities. Staff were welcoming and always helpful. Good position near the station, shops and restaurants.

This hotel is a hidden gem with helpful and friendly staff. Feels like a b&b with cooked breakfast, games area for adults and kids. The staff went above and beyond - helping us with transport to our next destination, making calls (in Japanese) and driving us to our shuttle connection. Rooms were comfortable and warm. It’s about 10mins from the town centre but they do offer pick up and drop offs from the train, and it makes it quiet and peaceful. Highly recommend!

Clean, spacious, close to train station. Free drink at happy hour and late free supper were a bonus. Very nice hotel. Firm bed.

Clean big rooms. Very professional and courteous staff. Ideal location.

Really nice clean modern hotel, an easy stay for a family of 4 with two young children. We had an amazing view of the castle from our room. We enjoyed the walk to the hotel from the station. We decided to eat breakfast at the hotel and it was fine. Lots of sights and dinner options in easy walking distance. Will definately return next time.