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"The staff was friendly. Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."

"Incredible experience at a wonderful location, unbelievable food, and great staff. One of our most memorable experiences, ever!!!"

"We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen. "

"Beautiful property lovingly cared for with a breathtaking mountain view. The kaiseki absolutely delicious!"

"This hotel is a beautiful ryokan and onsen. We stayed 2 nights and really enjoyed it. We ate breakfast and dinner at the ryokan and really enjoyed the food - meals are 7 courses and food quality is top notch. We would highly recommend to anyone looking to stay in Yudanaka. They have a private onsen which we also booked so my husband and I could use the onsen together. "

"Absolutely unique experience. If you want a fancy western style hotel, don’t stay here. If you want to have a genuinely Japanese experience, in an absolutely stunning area with some of the best snow I have seen in my lifetime, then add Kumanoyo to your list. Personally, I loved this place. "

"Amazing stay. The gentleman at the front desk who spoke great English was lovely, he helped us with everything and was also attentive during our kaiseki dinner, helping explain everything. We had a tatami room, it was nice, the bathroom a little dated, but the onsen was fabulous. The outdoor onsen was beautiful. Loved our stay here and can recommend it to anyone."

"The servuce was 1st class from the first moment till the end. This was a highlight to our monthlong trip. Such pride in proving excellent everything. The half board option is so worth it. What a missed opportunity if you don't. The owner is so nice and lovely. She will greet you and make you feel at home."

"Plenty of parking lot. Very nice female staff member who spoke some English and provided a Yukata for our 6 year old. Large, excellent room with amazing views. Value for money. Green tea provided. Had mostly private onsen experience ie hardly anyone around for both the outdoor and indoor onsen when we visited in early April 2025. Only few minutes drive from Snow monkey carpark. Of the 9 places we stayed in Japan, was our favourite."