Search Castles in Matsumoto

"Staff was spectacular, I'm so sorry they have to deal with less than delightful guests on what seems like a regular basis. We greatly appreciate you and enjoyed our gift of champagne. Area is very walkable, bed is on the softer side of Japans hotel beds. Our room was big enough and it was one of the smaller ones. There is a smoking room by the elevator that opens frequently so there is some cigarette smell when you go to the lobby. I do wish there was some food options though, Takayama restaurants close pretty early in the vicinity and it would be stellar if there was more available at the hotel. Breakfast options were great, maybe add a dinner too?"

"Room is clean Onsen facilities is well maintained Staff are nice Hotel parking is 1400 yen per day however there is limited space"

"Room was very clean and comfortable. Had its own washer/dryer which was so helpful in the middle of our journey. The staff was very helpful too in helping us with questions and shipping luggage. Great stay!!"

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"GREAT HOTEL GREAT LOCATION GREAT PEOPLE JUST PERFECT"

"Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant."

"Staff is friendly and efficient. The hotel is nicely renovated. Good price for our room."

"Nice hotel, friendly and very helpful staff. Hotel is very close to the beautiful Matsumoto Castle. Further walk to the station (about 15 minutes), and to restaurants, but overall I liked it."

"Great views, convenient shuttle and not far from the centre by taxi if you miss the shuttle. Friendly staff. Old fashioned but clean and charming. Would recommend."