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"Lovely hotel "

"Excellent condition. "

"The lounge is amazingly comfortable "

"Comfortable bed and pillows"

"Staff was extremely friendly and helpful. Room was nice and comfortable for our group of 3."

"Excellent service "

"It was a good stopping place for the outlet shopping. Good location with lots of local eateries. "

"comfortable accommodation for family vacation with 4 person. "

"Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend."

"perfect!"

"This new hotel is absolutely gorgeous! The amenities make your stay comfortable, relaxing, and cozy. The onsen has a lovely view. Restaurant breakfast was delicious with a wide variety of options. The rooms have been thoughtfully designed. Staff are friendly, helpful, and provide service that was above & beyond. We’re already looking forward to visiting again! "

"The experience was exceptional and impressive. Though the transport was relatively less attractive, the environment, facilities, size of room, services and cleanliness worth the extra travel time. Overall, the stay was superb! We enjoyed a lot!"

"Excellent choice in Karuizawa! Super recommend. Morning menu is also great. Experience the rental service of Japna-manufactured beauty device also :)"

"The room was nice and spacious. "

"Stay short period of time not really use the hotel facilities "

"This place is very good, will visit again"

"Great room"

"Great scenery!"

"The staff is very helpful and always warm welcome. The location is very good and quiet. "

"excellent location, room suitable for its price range. "