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Yutorelo Karuizawa Hotel

3.0 star property
Hotel with a full-service spa, near Karuizawa Kogen Church

Choose dates to view prices

Yutorelo Karuizawa Hotel provides a peaceful escape with its serene garden and on-site spa offering massage services. Travelers appreciate the practical amenities including free in-room WiFi and 24-hour front desk service. Continental breakfast is served at Splendore restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AU$153
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room (Japanese and European Style)

Desk, free WiFi, bed sheets

Room (Japanese and European Style)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Deep-soaking bath
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Japanese Style

Desk, free WiFi, bed sheets

Japanese Style

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bidet
Hairdryer
Electric kettle
Desk
  • 39 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Private bathroom
Hairdryer
Electric kettle
Desk
  • 39 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Room Selected at Check-In, Non Smoking

Desk, free WiFi, bed sheets

Room Selected at Check-In, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Hairdryer
Electric kettle
Desk
Daily housekeeping
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds
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About the area

Map
1276 Nagakura, Kitasaku District, Karuizawa, Nagano, 389-0111

What's nearby

  • Yukawa Furusato Park - 19 min walk - 1.6 km
  • Hiroshi Senju Museum - 2 min drive - 2.0 km
  • Musee le Vent - 2 min drive - 2.4 km
  • Kouko Fukazawa Nonohana Flower Museum - 2 min drive - 2.7 km
  • Karuizawa Town Hall - 3 min drive - 2.3 km

Getting around

  • Karuizawa Station - 15 min drive
  • Tokyo (HND-Haneda) - 169 min drive

Restaurants

  • ‪ミカド珈琲 - ‬18 min walk
  • ‪bird - ‬2 min drive
  • ‪SHOZO COFFEE STORE - ‬13 min walk
  • ‪OSOBAR - ‬13 min walk
  • ‪居食庵 えにしや - ‬2 min drive

About this property

Yutorelo Karuizawa Hotel

Hotel near Karuizawa Kogen Church
Located close to Karuizawa Indoor Tennis Court, Yutorelo Karuizawa Hotel provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the hot springs, and indulge in a massage or a facial. The on-site restaurant, Splendore, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • A billiards/pool table, smoke-free property and luggage storage
Room features
All guest rooms at Yutorelo Karuizawa Hotel offer comforts, such as air conditioning, in addition to
Other amenities include:
  • Bidets, free toiletries and hairdryers
  • Fridges, electric kettles and daily housekeeping

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20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Borsellino
  • Splendore

Things to do

  • Billiards/pool table
  • Full-service spa
  • Hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
  • Cleaning/housekeeping/linen fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Yutorelo Karuizawa
Sala Karuizawa
Yutorelo Karuizawa Hotel Hotel
Yutorelo Karuizawa Hotel Karuizawa
Yutorelo Karuizawa Hotel Hotel Karuizawa

Frequently asked questions

Is Yutorelo Karuizawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Yutorelo Karuizawa Hotel?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Yutorelo Karuizawa Hotel on 26 Nov 2025 start from AU$149.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Yutorelo Karuizawa Hotel?

Self-parking is free at this property.

What time is check-in at Yutorelo Karuizawa Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Yutorelo Karuizawa Hotel?

Checkout is at 10:00 AM.

Where is Yutorelo Karuizawa Hotel located?

Situated in Karuizawa, this spa hotel is 2.3 mi (3.6 km) from Karuizawa Kogen Church and 2.4 mi (3.9 km) from Karuizawa Indoor Tennis Court. Karuizawa Prince Shopping Plaza and Karuizawa 72 West Golf Course are also within 6 mi (10 km).

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Yutorelo Karuizawa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 98 reviews
Rating 8 - Good. 33 out of 98 reviews
Rating 6 - Okay. 21 out of 98 reviews
Rating 4 - Poor. 5 out of 98 reviews
Rating 2 - Terrible. 4 out of 98 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

takamichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l stayed this hotel with my wife.we want to stay here next time.good place!
Stayed 1 night in May 2024

4/10 Poor

Yoshimi

Disliked: Staff & service, amenities, property conditions & facilities
到着時間が22:00頃と遅かったので、館内は少し暗めでアメニティがあるのも気付かず部屋に向かいそうになりました。部屋に室内着がなかったので、日本にしては珍しくパジャマないのかと思いながら大浴場に行くと、他の方が室内着的なものを着てらしたので、受付に行くと、かなり薄暗い通路の棚にありました。 到着した時に、アメニティも室内着も、おしえてほしかったです。 スタッフの方はいつも寝ているのか、あまり挨拶もなく、対応するのがだるそうでした。夜の方も朝の方もそんなふうだったので、皆さん寝る時間もないほど眠いのだろうと思うことにしましたが、良い気分ではないです。隣がボイラー室だったのか、明け方からずっとベットの頭の方から音がしていました。賑やかで、快適とは言えません。リゾートホテルだと寝るだけなら思っていたので残念でした。二度と利用しません。 寝るだけならまぁまぁです。（うるさくなければ）
Stayed 1 night in Nov 2025

10/10 Excellent

souryu

Liked: Cleanliness, amenities, property conditions & facilities
室内がシックでとても綺麗でした。
Stayed 1 night in Nov 2025

6/10 Okay

Hitoshi

Liked: Cleanliness, property conditions & facilities
朝食がよくなかった
Stayed 2 nights in Jun 2025

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
共有のラウンジにビリヤードやカードゲームなどがあり楽しく過ごせました。 浴場も快適です。 朝食の量も丁度良く、チェックアウト後の食べ歩きが楽しめました。
Stayed 1 night in Jun 2025

10/10 Excellent

Cocone

Liked: Cleanliness, amenities, property conditions & facilities
駐車時に失敗して時間がかかってしまったのですが、スタッフさんが素晴らしい対応をしてくださり、さらには出勤していないスタッフさん達も来てくださり、無駄なお金がかからず助かりました。本当に感謝しています。
Stayed 2 nights in May 2025

6/10 Okay

yumi

Liked: Cleanliness, room comfort
Disliked: Staff & service
エステがしたくてこのホテルに決めたのに、ホームページに記載されている予約時間内にフロントに申し出たのですが、２時間も早い締め切り時間を言われてしまい、次の日その言われた時間に予約を入れましたが、断られた、2泊３日の旅でしたが、エステを受けることができずに終わりました。 とでも残念でしかたありませんでした。
Stayed 2 nights in May 2025

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物が多かったので部屋を変更してくました。 コスパが良いホテル！おすすめです。
Stayed 1 night in Jan 2025

10/10 Excellent

SHIHLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境蠻氣派，體驗上也有四星級的水準，泡湯大浴池也還蠻好，入住時也直接給兩副鑰匙，出入方便多了。
Stayed 1 night in Dec 2024

10/10 Excellent

yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜景和漂亮，这里白天应该是一个办结婚仪式的地方，全白的小教堂。欧式建筑和漂亮
Stayed 1 night in Aug 2024

8/10 Good

Koutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
全館wifiでなかったため、使い難かった。
Stayed 1 night in Jun 2024

6/10 Okay

マサシ

Liked: Cleanliness, staff & service
エレベーターがないなどの、事前告知が無い。朝食のもうしこみが、10分遅れて受けてもらえなかった。送迎のバスの時間が、3パターンしかないなど。
Stayed 2 nights in May 2024

8/10 Good

ゆうこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジにビリヤードとかカードゲームがあって、暖炉とか雰囲気もすごくよかったです。 お風呂もたまたま貸切で使えたしゴハンもオシャレでまた行きたいです。
Stayed 1 night in Mar 2024

6/10 Okay

けいこ

Liked: Staff & service
Disliked: Property conditions & facilities
フレンチの朝夕食は、予約の時より了解していましたが お味が少し塩味が強かったような気がします。 スタッフの方はメニユーについてきちんと説明して下さり対応は期待通りでした。 大浴場の脱衣所が狭く22時以降の浴室は、棚籠を置くにも人と交わるようなことになり快適とは言えないもので残念でした。 ラウンジは、サービスドリンクの種類も有りゆっくり過ごすことが出来 スタッフの対応は気持ちの良いものでした。
Stayed 1 night in Oct 2023

10/10 Excellent

Kakei

Liked: Cleanliness, staff & service, property conditions & facilities
酒店非常整潔，只是沒有電梯，早晚餐也滿意
Stayed 2 nights in Jun 2023

10/10 Excellent

Shigemitsu

Liked: Cleanliness, property conditions & facilities
とても奇麗なチャペルがあり、駐車場も広く素晴らしいホテルです。ロビーも素敵です。ビリヤードもありました。
Stayed 1 night in Jun 2023

6/10 Okay

こぬまくにゆき

Disliked: Staff & service
温泉があります くつろげますよ ウェルカムドリンクが豊富
Stayed 1 night in Apr 2023

10/10 Excellent

asako

Liked: Cleanliness, staff & service, room comfort

レトロな洋館

まず、チェックインがスムーズで 時間もかからずよかった。 お部屋は広くて開放的だった。 部屋の鍵はカードではなく鍵だったので レトロな雰囲気で良かった。 Wi-Fiもあるのでよかった。 コーヒードリップの機械の使い方は 説明書どおりにやったけど、 上手くできなかった。 お風呂は大浴場があったので ゆっくりできてよかった。 バーには、セルフサービスの飲み物が 何種類もあったし、 部屋にも持ち込めたのでよかった。 起きたら、雪が積もっていて 雪景色も楽しめた。
Stayed 1 night in Mar 2023

4/10 Poor

サキ

Disliked: Staff & service
観光地が近くて立地がいい

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

イイお宿でした。

和室の部屋で4人布団を並べて寝ましたがぐっすり休むことが出来ました。温泉が良かったのでしょうか、部屋に戻ってからも暖房を付けることなくポカポカでした。
Stayed 1 night in Nov 2022

10/10 Excellent

やすひろ

Liked: Staff & service, amenities, property conditions & facilities
お料理がとってもおいしく、ドレスコードもなくゆったり食事ができ、非日常を満喫できました！特に特製りんごドレッシングを使ったサラダ印象に残っています。 スタッフのみなさんの雰囲気も良く、子供たちにも優しく接していただきました。ありがとうございました！是非、また利用したいです。
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Disliked: Staff & service
2連泊と言ってるのに何故か皆さんチェックアウトですかと尋ねられる。 人の話を聞いているのかが分からない。
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジのビリヤードといろりやドリンクサービスは良かったです。
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
古いけど良かったです
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
コスパの良くない宿でした。 午前中
Stayed 1 night in Mar 2020