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Karuizawa Tsuruya Ryokan

3.0 star property
Karuizawa Tsuruya Ryokan invites travelers to experience authentic Japanese hospitality with peaceful gardens and rejuvenating spa treatments

Choose dates to view prices

This traditional ryokan sits within tranquil garden surroundings where guests can relax in the indoor public bath or book spa services. The property offers practical amenities including laundry facilities, WiFi throughout, and a secure front-desk safe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is AU$211
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
Guests with Breakfast/Half Board plans must book meals in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Karuizawa Tsuruya Ryokan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Karuizawa Tsuruya Ryokan?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Karuizawa Tsuruya Ryokan on 25 May 2026 start from AU$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Karuizawa Tsuruya Ryokan?

Self-parking is free at this property.

What time is check-in at Karuizawa Tsuruya Ryokan?

Check-in start time: 3:00 PM; check-in end time: 5:30 PM.

What time is check-out at Karuizawa Tsuruya Ryokan?

Checkout is at 11 AM.

Where is Karuizawa Tsuruya Ryokan located?

Situated in Karuizawa, this spa ryokan is steps away from Old Karuizawa Ginza Street, Karuizawa Shaw Memorial Church and Muro Saisei Memorial Hall. Alexander Shaw Memorial Hall and St. Paul's Catholic Church Karuizawa are also within 10 minutes. Karuizawa Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 85 out of 131 reviews
Rating 8 - Good. 39 out of 131 reviews
Rating 6 - Okay. 6 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cozy ryokan with exceptionally friendly and helpful staff. Enjoyed our 2 nights there very much
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.
Verified

10/10 Excellent

Zhengxue

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Georgy

Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very good, will visit again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shang Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen area!

Nice onsen area!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
This was simply the best and most lovely hotel stay in Japan ever and I have traveled there many times. The staff are so incredibly kind - it is overwhelming. The rooms are old-fashioned but quaint. The location is fantastic - at the end of the road so nice and quiet. The buffet breakfast was lovely - highly recommended. If you're using Google Maps to get there - take a cab from the train station and don't bother with the bus. It's only 1300 yen and so worth it. Absolutely loved this place and will most definitely go back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fui Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional plus western settings
Stayed 1 night in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20mins walk to the karuizawa station, it only costs around 1000yen for a taxi ride. Dinner is a must try here, very delicious and decent traditional Japanese cuisine. Room size is okay, just the public bath is a bit too small.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は和洋食ビッフェでした！ どれも全て美味しくて幸せな朝食タイムでした！
フロントにお雛様飾りがありました！
古き良きフロントでした！
シングルベッド2台です
コタツもありました！
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NATSUKI

Liked: Cleanliness, staff & service, amenities
部屋も館内も歴史を感じる良さが素晴らしく、とても清潔で快適に過ごさせてもらいました。スタッフの方達も皆親切で優しく、朝食も最高でした。子供達もまた泊まりたいと喜んでいます。素敵な時間を過ごさせてもらいました、ありがとうございました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

TAKEO

Liked: Cleanliness, staff & service, amenities
良かったです。
Stayed 1 night in Jan 2026
Verified

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service
朝ごはんも美味しい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

YASUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史ある佇まいでした。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史の風格の中で清潔感とスタッフの高いホスピタリティ、モチベーションを感じた。また言うまでも無く、ロケーションは旧軽井沢銀座沿いの最高な立地条件で、共同の浴場も大変良かった。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

miyuki

Liked: Cleanliness, staff & service
ロビーの雰囲気や展示物もゆっくりじっくり見たくなるような旅館でした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, property conditions & facilities
居心地良かったです。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tomoyuki

Liked: Cleanliness, amenities, property conditions & facilities
ロケーション、設備、従業員の方の対応共にとても良かったです。
Stayed 1 night in Apr 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅館の前の通りは人通りが多いので、車だと行きづらい。 不満はそのくらいで、旧軽井沢を散策するにはちょうど良い立地だし、ご飯も美味しくて大満足です。
Stayed 1 night in Mar 2025
Verified

6/10 Okay

makoto

Liked: Cleanliness, staff & service
雪のせいか部屋のテレビが観られなくなりました
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住前聯絡都會儘速回覆，住宿期間的服務相當貼心，房客的請求都會盡可能滿足。 早晚餐非常讚，有很多在地料理，訂房時傳達飲食習慣的話，會配合調整菜色。 房間很有老溫泉旅館的感覺，但是廁所之類的設施都有經過改修，很新很乾淨。 溫泉浴場不大，沒有露天浴池，可是泉質很好，泡完皮膚會滑溜滑溜的。 旅館在舊輕井澤商店街的盡頭，周邊不會過於吵雜，觀光又相當便利。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく接客が素晴らしかったです。
Stayed 1 night in Dec 2024