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"Clean room but poorest service. Long service wait. You paying thousands yet can’t even get good service. Husband needed golf cart to get to room, told us it wasn’t too far lool. Yeah…. Well think about that next booking "

"Customer service was wonderful from start to finish!! "

"Clean room, wonderful staff, loved the rooftop pool. Close to downtown and many attractions. "

"Love this hotel and has become my favorite hotel in the Long Beach area! A+++++"

"convenient and comfortable."

"Great "

"Makes the night before and day of boarding the cruise easy. Just roll off the ship to the other ship. Worth the extra $ for the convenience and I recommend to any cruisers. We were a group of 6 and not having to lug our luggage around and load into Ubers was so worth it. The room was clean. They are updating and I have to say I am disappointed they are going so modern. The remodel does not match the ship and would be better to keep the old wood. Or wallpaper that matches time period of the ship. Whoever’s idea it was to do the poor remodel choices should be fired. Food choices are limited at the hotel but you can uber to shops and restaurants nearby for about fifteen . The staff was nice and helpful. The room was ok. We have stayed before and the room was old beautiful wood and it made the stay amazing. To see the history of the ship in the room itself. "

"DO NOT BOOK THIS HOTEL!! IF THIS HOTEL IS AT THE LOCATION MAPS BRINGS YOU TO IT IS LITERALLY IN AN ALLY WITH HOMELESS PEOPLE EVERYWHERE. i drove in circles looking for the property - which could not find - it brought me to another motel which i asked if they knew where this property was and they said they did not know what hotel i was talking about. I DID NOT FEEL SAFE TO GET OUT OF MY CAR AND START WALKING AROUND LOOKING FOR THIS PROPERTY. i never checked in and they will not refund me. DO NOT BOOK HERE! "

"lovely"