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Reviews

3.7 / 5Good
9,810 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    RMS Queen Mary
    1 min walk
  • Popular Location
    Long Beach Cruise Terminal
    4 min walk
  • Restaurant
    Chelsea Chowder House & Bar
    3 min walk
  • Restaurant
    The Reef
    8 min walk
  • Airport
    Los Angeles, CA (LAX-Los Angeles Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Room, 1 King Bed (Stateroom)

    Room Amenities

    • 19 sq m
    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds (Stateroom)

    Room Amenities

    • 19 sq m
    • Sleeps 2
    More details
  • Room, 1 King Bed (Inside Stateroom)

    Room Amenities

    • 19 sq m
    • Sleeps 2
    More details
  • Room, 2 Single Beds (Inside Stateroom)

    Room Amenities

    • 19 sq m
    • Sleeps 2
    More details
  • Family Room, 2 Queen Beds (Stateroom)

    Room Amenities

    • 37 sq m
    • Sleeps 4
    More details
  • Family Room, 1 King Bed (Stateroom)

    Room Amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More details
  • Standard Room, 1 Double Bed

    Room Amenities

    • 19 sq m
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Harbour View

    Room Amenities

    • 19 sq m
    • Sea view
    • Sleeps 2
    More details
  • Suite (Full)

    Room Amenities

    • 39 sq m
    • Sleeps 3
    More details
  • Suite (Mini)

    Room Amenities

    • 36 sq m
    • Sleeps 2
    More details
  • Room, 1 King Bed, Accessible (Inside Stateroom)

    Room Amenities

    • Sleeps 2
    More details

About this area

Long Beach

The Queen Mary is located on the waterfront and in a walkable area with good shopping. Walter Pyramid and USS Iowa are notable landmarks, and some of the area's activities can be experienced at Long Beach Cruise Terminal and World Cruise Center. Check out an event or a game at Dignity Health Sports Park, and consider making time for Aquarium of the Pacific, a top attraction not to be missed.

Popular Location

What's nearby

  • RMS Queen Mary - 1 min walk
  • Long Beach Cruise Terminal - 4 min walk
  • Long Beach Convention and Entertainment Center - 3 min drive
  • Aquarium of the Pacific - 3 min drive
  • Shoreline Village - 4 min drive

Getting around

  • 1st Street Station - 4 min drive
  • Commerce Station - 30 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.) - 26 min drive

Restaurants

  • Chelsea Chowder House & Bar - 3 min walk
  • The Reef - 8 min walk
  • Debbie's Cafe - 3 min drive
  • Outback Steakhouse - 3 min drive
  • Starbucks - 3 min drive

About this property

The Queen Mary

Historic Long Beach hotel in Harbor, walk to Long Beach Cruise Terminal
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, 3 coffee shops/cafés, a snack bar/deli and a rooftop terrace are on-site. All 346 individually decorated rooms feature free WiFi and pillowtop beds. Flat-screen TVs come with satellite channels, and other amenities that guests will find include in-room massages and hairdryers.
The Queen Mary offers 346 forms of accommodation with a safe and designer toiletries. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch Flat-screen televisions come with premium satellite channels.
Bathrooms include a combined bath/shower unit and hairdryers. This Long Beach hotel provides complimentary wireless Internet access. Fridges, in-room massages and an iron/ironing board can be requested.Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 25.00 per night
Valet parking: USD 30.00 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 26 per person
3 restaurants and 3 coffee shops
3 bars/lounges

Things to do

24-hour health club
Shopping

Family friendly

Dry-cleaning service
Laundry facilities
Fridge (on request)
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference space

Outdoors

Picnic area
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch flat-screen TV
TV/satellite channels
premium channels

Food and drink

Fridge (on request)

More

Connecting rooms available
In-room massage
Individually decorated
Iron/ironing board (on request)
LED light bulbs
Phone
Safe

Policies

Check-in

Check-in between 4 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. An adult aged 18 or older must assume all liability for the booking.

Pets

  • Pets are allowed for an extra charge of USD 75, per accommodation, per stay (maximum of USD 150 per stay), plus a deposit of USD 75.00 per stay.
  • Dogs only
  • 1 per room (up to 25 lb/11.34 kg)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

American Express
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 18.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • Faxes
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Queen Mary Hotel Long Beach
  • Queen Mary Hotel
  • Queen Mary Long Beach
  • Queen Mary
  • Queen Mary Los Angeles
  • Queen Mary California
5 - Excellent
3,031
4 - Good
3,381
3 - Okay
1,837
2 - Mediocre
936
1 - Poor
625
3.9
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.5
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Thermostat was not working and room was chilly overnight. No remote control for TV so could not turn it on.

Stayed 1 night in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Awful management...unwilling to provide positive customer service

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The state room was very large and I couldn’t get the tv to work and they came within 10 minutes and fixed the problem. Great atmosphere restaurant s were very customer service oriented. Great stay.

    Stayed 1 night in Feb. 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The property is old and outdated. No coffee maker in the room, old furniture, over priced for what you get. The Sunday Brunch is excellent and the Chelsea Chowder Bar. The Observation Bar exterior was not cleaned so we could not sit outside, but the service was good

    Stayed 1 night in Feb. 2020

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