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"Stayed at this property 12 years ago hasn’t really changed much, just a poorly executed refurb, staff as usual excellent, food great overall 5 star "

"Checking in with multiple suitcases, I wasn’t offered assistance although there were three women at front desk. I asked for assistance and then was told Helpful staff overall. "

"Fantastic for kids, pool was amazing and clean. Breakfast is okay, staff were nice."

"Staff were amazing, incredibly friendly and helpful. Laundry service was fantastic. Loved the pool, the food, the activities during Nyepi. We loved everything about our stay. "

"Everything was available at the resort or at the doorstep. Didn’t want to leave"

"Clean and tidy hotel. Great location "

"The space was very nice. The property itself was beautiful and made you feel like you were in Bali. The staff were all great as well. My only complaint would be the rooms are very outdated and could use some love. I got the Pirate themed room and it seemed like it hadn’t been used in a while. The room itself was cool but it smelt like it hadn’t been aired out in a while. It smelt like mold and humidity. Everything else was excellent including the food. "

"Delivered a consistent Ritz Carlton experience. The resort is drivable to off resort destinations but not walking distance to much off the property. "

"Fabulous pool & gym."