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"Perfect location, view was amazing, clean & parking was easy, so convenient to the main strip of the entrance shops & restaurants. We would definitely stay there again. Highly recommend"

"Had to change rooms after check in. The smell of the room was unbearable and there was dried blood in the bathroom. The staff we very accommodating and polite."

"Super friendly and helpful staff. Lovely rooms, very clean. Excellent food and recreation facilities."

"I found check in hard. I called the day before to discuss check in late at night and I was told to just ring back on the night when I was there. If they had checked the booking and advised that I would need to do email verifications etc as I had not paid, I would have paid right away when talking on the phone the day before. It just was a stressful event that I was travelling for and which I did warn them in notes but otherwise it was perfect and no complaints."

"Rooms were amazing and while booking 1 bedroom loft that I didn’t know how it was in real life I’ve always stayed in a one bedroom apartment and when I went to the one bedroom loft and needed help changing rooms to a one bedroom apartment tasa was amazing help changing! Big shoot out to tasa she was great help and my kids love her she’s always happy and smiling :) "

"Fantastic view of Newcastle Beach. The hotel was well appointed, check in was excellent, the room and bathroom was spotless and the staff were very welcoming. Overall, great experience and will definitely stay there again."

"The property is in a good location and the rooms were comfortable. We had a few small issues and chatted to reception and these were rectified very quickly. The only issue I found was the limited communication regarding the current building works on site which resulted in the impact on onsite parking and road changes based on Main roads works around the location. Would certainly stay again."

"Clean well appointed room "

"Good facilities, friendly staff and food options."