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"We just recently stayed at Travellers for 7 nights. I was so looking forward to staying at this hotel for a few reasons. i loved the idea of it being locally owned and the size of the property. Unfortunately I do not think I would return. Lets start at the beginning. Front desk staff were great at both check in and check out. I only used them for assistance one other time during my stay to enquire about transportation and they were great then as well. The driver that we used from the hotel - Kenneth (Kenny) was also fantastic. He drove us to the Rockhouse for lunch and picked us up at Josephs cave when we were ready. He was great!! Housekeeping staff were also a great bunch of people, always quick with a smile and hello. The property is kept very clean and I think they would have cleaned our room everyday if we had not told them it was not necessary. I have nothing but good things to say about them. Now lets move on to the restaurant and bar staff. The first morning we went to the restaurant to eat was shorlty after breakfast rush. Most of the tables on the main deck were still occupied or dirty. (Before my current job i was in the service industry for over 20 years in all sorts of capacities and establisments from a 5 star resort in the rockies to a locally owned mom and pop hot spot in my home town. So I am aware of of what it takes to be a server.) We stood at the entrance to patio and waited for someone to acknowledge us but that did not happen. So i did what i know we ar"

"Wonderful place. Highly recommend "

"Spa was nice. Jets could be stronger. Did not use the laundry service."

"The best part about Negril Palm is it ambience. The place is in need of some very serious upgrades and TLC. Fixtures and furniture are completely out of date, even the tolls in the bathroom needs to be thrown away with and replaced with new towels they may be clean but they don't even look white."

"Liked my room! Had some water on the floor because it rained on the first day I was there but room service easy to get and reliable. Staff is helpful, help you to cross the road if you are staying on the garden side. Staff on the beach also helpful and try to help with getting good price for activities. Food in the restaurant is great but a bit expensive depending on your budget (I am a student ) Would have liked to have easy access to a microwave and cellphone in the room to contact the lobby easily."

"Staff are"

"Love the access to the beach and the grounds and everything... The staff are great and I love coming here. "

"Beautiful property, very romantic room on the beach and both the people and the cleanliness were amazing. The main complaint was the lack of communication on things happening throughout the resort and the food options. There were only two restaurants that were available without reservations and one of them was completely closed for a private event one night... leaving only the buffet. "

"We spent 2 days in Negril. The hotel is in good condition ad the staff were superb. The waitress sering us breakfast was exceptional she went out her way to serve us. The food isa bit pricey but we enjoyed it."