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Beach shuttle
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.8/5 Exceptional
115 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym


Explore the area

Popular LocationNegril Lighthouse11 min walk
Popular LocationThrone Room11 min drive
Popular LocationTime Square Mall13 min drive
AirportNegril (NEG-Negril Aerodrome)21 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 2
    More detailsJunior Suite
  • Deluxe Junior Suite

    Room amenities

    • 56 sq m
    • Ocean view
    • Sleeps 3
    More detailsDeluxe Junior Suite
  • One Bedroom Suite

    Room amenities

    • 67 sq m
    • Ocean view
    • Sleeps 3
    More detailsOne Bedroom Suite
  • Villa One

    Room amenities

    • 98 sq m
    • Ocean view
    • Sleeps 2
    More detailsVilla One
  • Villa Two

    Room amenities

    • 111 sq m
    • Ocean view
    • Sleeps 2
    More detailsVilla Two
  • Villa Four

    Room amenities

    • 390 sq m
    • Ocean view
    • Sleeps 9
    More detailsVilla Four
  • Villa Five

    Room amenities

    • 465 sq m
    • Ocean view
    • Sleeps 10
    More detailsVilla Five

About this area


Located in Negril's West End neighbourhood, The Cliff Hotel is in the city centre and on the waterfront. Negril Lighthouse is a notable landmark, and the area's natural beauty can be seen at Seven Mile Beach and Bloody Bay. Travelling with kids? Consider Kool Runnings Water Park and Samuel's Bay National Marine Park.

Popular Location

What's nearby

  • Negril Lighthouse - 11 min walk
  • Throne Room - 11 min drive
  • Time Square Mall - 13 min drive
  • Negril Hills Golf Club - 20 min drive
  • Royal Palm Reserve - 26 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 85 min drive


  • Zest at the Cliff — 1 min walk

About this property

The Cliff Hotel

Family-friendly Negril hotel in West End, near Negril Lighthouse
This hotel features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 33 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and furnished balconies are standard, as are flat-screen TVs with cable channels.
The Cliff Hotel offers 33 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge


  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish


  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace


  • 2 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Linens
  • Premium bedding


  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels


  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Furnished balcony


  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers



Check-in between 3:00 PM and midnight
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Airport shuttle fee per child: USD 0 (up to 13 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cliff Hotel Negril
Cliff Negril

Frequently asked questions

Can I cancel my reservation for free at The Cliff Hotel and receive a full refund?
Yes, The Cliff Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Cliff Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does The Cliff Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Cliff Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Cliff Hotel?
Self-parking is available for a fee.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does The Cliff Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 190 per room, roundtrip, applies.
Where is this property located?
This family-friendly Negril hotel is located on the waterfront, 0.6 mi (0.9 km) from Negril Lighthouse, and within 6 mi (10 km) of Seven Mile Beach and Time Square Mall. Kool Runnings Water Park and Bloody Bay Beach are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for The Cliff Hotel

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, amazing dining, in an unreal location.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

The check in staff was very unprofessional and didn’t make us feel welcome at all. Everything else was amazing.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are looking for a getaway where you don't feel crowded with people this is the place. First the positives. This boutique hotel is beautifully landscaped and situated on 5 acres. With only about 30 rooms and villas you are assured of a low number of guests. In fact we never saw more than a dozen at a time. The pool area which is beautiful never had more than one or two people in it. The resort is not on a beach but rather it has a cliff sea frontage as the name of the resort suggests. This rocky area is dotted with concrete pods where your lounge chairs sit. These pods are connected wit wooden walkways. You can jump into the water into an area that is roped off and climb back up using a ladder.The rooms are spacious, clean and well appointed. We were in a junior suite which we found spacious. The bathrooms are also a good size and well appointed. The room was on the first floor and had a balcony with seats which you can walk straight out onto the grounds. The staff were friendly and helpful at all times. The property has security guards as well as a manned gated entrance. The food was excellent and service good. There is a spa and a gym as well as a salon. The hotel is a one and a half hour drive from Montego Bay airport and you are responsible for getting to the resort at your own cost. It cost us US$200 each way. Thats US$400 ! A hotel of this caliber which claims to have been voted best in the Caribbean in 2017 should consider a shuttle to the Hotel

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020