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"Room was very clean, breakfast and staff was excellent, will definitely visit again next time I will be in Montego Bay. Location A++"

"One of the best hotels we’ve ever stayed at! Although we originally planned for four nights, we had to leave after three due to an emergency and fly back to the States. The staff overall were wonderful. We especially loved the courtesy and service from the buffet restaurant team—they were warm, attentive, and truly made our dining experience enjoyable. That said, the service at the Jamaican and Italian restaurants could use some improvement. The servers there seemed disengaged, almost as if they were tired or having an off day. There wasn’t much energy or friendliness, and at times it felt like we didn’t really matter. Thankfully, we didn’t let those moments take away from the joy of our trip. A special shoutout to Trishina at the front desk for making our check-in smooth and pleasant. She was so polite and kind—and what stood out most was that she remembered my name (“Mrs. Amoh”) the next day when I came by with a question. That was such a thoughtful touch. They have activities for everyday. Some you’ll need to pay for it, though this is an “all inclusive hotel” Airport shuttle was 15 dollars each way for us. Overall, I’d rate this hotel an 8.5/10. Despite a few minor issues, we had a great experience and would definitely come back."

"This was not a hotel but a motel. It was not as described on the website. Customs officers at the airport never heard of the hotel and had to look it up The bathroom was subpar. No where to hang your clothes, only one chair, the bedroom door had holes that you could see outside. The was no changing of linen until you asked for it and then they exchanged it when you gave them your previous towel. There was only one bin which was in the bathroom. If you were expecting to get a good night sleep you had music playing till 2 to 3 o’clock in the morning. The only good thing was you had hot water and the beach was near."

"First off I'll say I understand that the island experienced a horrific ordeal with hurricane Melissa and the aftermath stoand continue to heal.... However the condition of the room cleanliness had nothing to do with the storm... There was thick dust everywhere... My roommate and I coughed and hacked the entire time we were visiting the property if we weren't out on the patio or out doors,.. the shower floors weren't clean the walls had someone else's strands of hair sure wasn't mine my hair is locs as is the other guest.... The mattress was like a hospital mattress it was plastic which made me sweat very irritating trying to get a comfortable rest... It just didn't happen the entire 3-day stay it was quite miserable.. I am happy to report that there was a great spa on the grounds that that had a very superb masseuse by the name of Stephanie and she gave the perfect dress we're leaving massage that took away so much of that anxiety that was called by the three-day stay thank you Stephanie and I enjoyed the spa offerings however there were no smoothies as advertised there was no fruit juices as advertised there was not even any lemon water offered during the wellness water experience side.... just the pools..Id ask and they kept saying " 🇯🇲 don't worry yourself", " soon come".... Never heard a blender never seen an ice cube..no fruit.... Now coffee Bristol niiccee adorable snacks must visit especially after trying to sleep on one of those beds and coughing u"

"Staff was amazing, room was great! We fulljoyed ourselves"

"Food was excellent. staff was very polite"

"Room and amenities were great. The staff was the best, their customer friendly. The only problem we had was the room and the security pass to the room wasn’t working and they were rude when we needed assistance for that part. But the overall experience was amazing. "

"Clean peaceful, lovely view, nice staff, tv in my room didn’t work but who goes to Jamaica to watch tv lol"

"The First Lady that check me in was ok but the second day and on lady was very rude and it’s a older lady from the first one so i don’t know what’s her problem,no hot water ,no,no ac,no wifi ect ect"