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"The rooms were very clean and comfy. The staff were very friendly, helpful & respectful. The food was great and plentiful. The only negatives were that there were no mats on the floor, especially when stepping out the shower, and the toilet in our suite kept blocking after doing #2 which was very disgusting."

"Breakfast was good but no turkey product.. everybody don’t eat beef, pork, assistance on the beach is great.. Christopher shout out, good housekeeping also"

"All expected protocols at property were in placev"

"My stay went well. The room was clean. They had many food option but I suggest bringing some seasoning based on your likes"

"I absolutely loved this resort. The buffet breakfast was amazing and the staff was so friendly. The only thing that I didn’t like was that it was always so hot in our room but other than that, our stay was amazing! Can’t wait to go back!"

"I rarely leave reviews like this, but my experience at Hotel Riu Negril was extremely concerning. I checked in April 9 and had to leave early on April 11 (scheduled stay was until April 13) due to unacceptable conditions affecting my health and safety. I have asthma, and the room was very stuffy with cobwebs, dirty floors, and poor air quality. The AC was not cooling properly and felt warm, making the room hot and uncomfortable at night. I was sweating while sleeping and unable to rest properly. Housekeeping was inconsistent and poor. After reporting issues, cleaning was delayed, and even basic cleanliness was not maintained properly. The dining area was also unsafe. I saw bird droppings on chairs where guests sit and eat, and staff ignored it even after being informed. Another guest was about to sit in it before noticing. On top of that, I was constantly bitten by sand flies, leaving multiple bites and making my stay very uncomfortable. The noise level was also disruptive due to doors slamming from nearby rooms, which repeatedly woke me up at night. I have requested a refund for the unused portion of my stay and have received no response so far. I am sharing this so management understands this is a serious issue—not just inconvenience, but health, cleanliness, and safety concerns that need immediate attention."

"was great"

"The resort was wonderful. The rooms were kept clean and very spacious. Breakfast was delicious, and the staff was very helpful and kind. Did not have a bad experience and will def do again. There were also little concierge stands by the villas downstairs for anyone who wanted restaurant reservations. Many restaurants to choose from, our fav was the Jamaican restaurant. Jordain the waiter, was so kind and helpful to us. I highly recommend The Grand Palladium. We stayed on the Lady Hamilton Side."

"Not at all a “5 star” resort, barely 3.5. Definitely won’t be returning. Pros: spectacular beach, decent beds and well-sized rooms. Cons: humid room with mildew smell, lack of towels at, poor food quality, “ocean view” room with no view of ocean, room not ready at check-in time, oddly cumbersome check-out process."