Costa Mujeres Holidays from AU$1,304

The staff was incredibly helpful and the food was delicious with many options

I loved the Play Makers staff. They made the trip very enjoyable.

Property is very well constructed and maintained. The staff is very friendly and pay attention to details. We ate all our meals at La Palapa which has great servers and excellent choices.

All people on the facility were really nice. A lot of the upper Managment would yell at the works which made it very unpleasant. The workers are already moving fast so there was no need . It’s like if they were understaffed but were trying to compensate by pressuring the current staff

Traveled with family and two small children, age 2 and 5. The hotel is beautiful and clean. The food at all restaurants and amazing. Food truck and food by the pool is also great. The breakfast buffet is also outstanding. The spa my husband used was beautiful. The shows at night were very entertaining for adults and children. The carousel was fun for young children. The kids club was so nice for kids ages 5 and up. But the best of all was the staff, outstanding service. Very attentive, nice and professional. Our bell boy, Adrian who walked us up to our room on day one and walk us to our car on our last day was so nice. Lastly, Rosa and Ada who were staff at the lobby were the sweetest and most kindest. Remembered our names and were so nice to my little boys. Every chance they get they offered drinks and asked how everything was going. Also the staff by the pool are very fast with drinks and food. They helped out with finding chairs to sit and obtain umbrella for our kids. 10/10 hotel all due to the staff and food. Food is very important to me. Everything was clean, turn down service was impeccable. Only negative which really the hotel can’t control is the beach, unusable due to seaweed and rocky. Also when taking a shower the water smelled bad. Would definitely come back and will recommend to anyone traveling with kids.