Chain Valley Bay Apart Hotels

"Plenty of parking. "

"The view is amazing. Very comfortable. Too hard dragging suitcase up stairs for woman alone. The need a lift or someone to help with luggage."

"The staff were outstanding Jacob and Leila especially. The room was spacious, clean and had a beautiful balcony. Dined in with room service from Babbingtons, great variety and food was fresh and plentiful."

"Clean room and clean shared bathroom. Nice restaurant downstairs. Staff were friendly."

"So the positives - the hotel itself was in a good location for what we needed, lovely friendly staff and the room was in excellent condition. The not so positive - the hotel uses the club facilities which was handy with restaurants etc close by and the pool if you wanted to but not quite the same as it being part of the hotel (and not a public pool etc). The real negative - we had interconnecting rooms on the first floor right above the reception area (with no wall for soundproofing in the corridor). It was NOISY and he first night someone played the piano in the lobby at midnight and the next night a huge group also staying in the hotel were loudly talking in the area until late (maybe about 10 or so). If you were adults and not planning an early night it might be ok but we had 2 kids and both nights they were woken or couldn’t get to sleep because of the noise. I would be hesitant to ever stay again even though it’s very handy to family we have in the area. Such a shame."

"The reception staff were very friendly. The room was clean and modern. "

"Need to get in touch 72 hrs before check in. I ended up on the phone to emergency contact number 3 times during check in."

"Staffs are fantastic and check in experience is very good. The room looked very clean and tidy but by night time lots of cockroaches running on the floor and the table. Wasn't pleasant experience. Have to keep all my bags on the bed to avoid getting cockroaches. "

"Customer service was great, Close to all amenities and right next to the beach."