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"Staff. Cleanness "

"Great location, room was clean and comfortable and very good value for central London "

"Room was very clean, welcoming staff, well located with fantastic views, a great nights sleep with a comfortable bed and good facilities. Only negatives, the room wasn’t ready despite after check in time, the reception did apologise and we had a drink but was a little inconvenient, and only had one dressing gown for two of us."

"The hotel was in a very convenient location. The rooms were clean and the staff were friendly and helpful. Being able to get complementary coffee 24 hours was great. The filtered water stations on each floor was very helpful. "

"Wonderful staff, comfy bed, big room, great shower"

"I expected more baked items. More cheese, ham, and fruit varieties. "

"The staff was friendly and the room was spacious and comfortable."

"Good room, great service and great location. Chinese restaurant on top floor was also excellent with a nice view. "

"All was well"