Angeles National Forest Tours and Activities

The staff is excellent at this iconic, historic hotel. They always remember my name, even when I go weeks before visits. My only complaint about this place is the lack of coffee in the rooms or availability of it before 7:00 AM. My work requires me to leave the hotel before 7:00, so I have to find it later in the morning elsewhere. There aren’t any that open much earlier within a reasonable walk at 5:30 AM.

The rooms, facilities, location and amenities are all wonderful. Great property for families. The 4 stars is due to the lack of staff at times. The breakfast buffet was delicious however, during peak hours there were many tables that were not cleaned timely which left us waiting before we could sit. The same was true when attempting to get service poolside. All the staff was so friendly and welcoming, it just felt like they were understaffed. Would definitely return.

Best place for families to stay! We stayed at the villas on the green in what was more like a spacious 1 bedroom apartment. Clean, huge comfy bed, giant jet tub, well stocked kitchen, large balcony, and TVs in the living room and bedroom. I wish they had more information via email or the website about the property and amenities before arrival. There are several pools, a water slide, fishing pond with free fishing equipment, golf and free golf club rentals, activities like s'mores around the fire pit and trivia, a rec room, and restaurants on site. Super clean, very friendly staff, parking included, and beautiful natural surroundings. It was about 40min in light traffic to Legoland and 30 to the Safari Zoo park. 15-20min drive to nearest grocery store. Cons: lack of information provided about the property and amenities and I found it near impossible to get a hold of the front desk/ concierge by phone and they take forever to respond to text requests. I had to call about a couple things before the trip and was on hold over 10 minutes 3 times I called and they didn't pick up any of the times we called from the room phone when they were there. They responded to the text messages through the number they provided about very simple things but not for more specific requests (we didn't have many). Though staff were super helpful and friendly when we did get a hold of them. I think they do timeshare presentations with incentives to attend but they weren't pushy at all about attending.