Tulum Apart Hotels

"Overall, the resort is very beautiful and organized. It’s pleasant to simply be there with the modern design and look. However, the rooms are a bit poorly established: the bathroom did not have a fan so throughout our weekly stay, the smell was pungent. The staff was very nice and respectful, and it was very nice to have a shuttle system traveling 24/7 past all living quarters to pick up and drop off the people vacationing. We really enjoyed the events that were planned throughout our time. It was well prepared for and fantastically performed. I highly recommend this stay to others, overall it’s an amazing location with amazing service to relax and have a lot of fun "

"Loved the experience"

"No words to describe this beautiful place !"

"Beautiful beach and great service"

"Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay. The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time. Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea. The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible. The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting. Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return."

"Our room was incredibly clean - Grismerelda was fantastic at making our space spotless and also greeted us every morning with a basket with a hot thermos of coffee and every afternoon with a spotless room. She has a great sense of humor as well! The staff was amazing - Julio and Jorge were generous and attentive. We have small children who did not travel with us this trip, so I would say that if you are traveling with children, this is not the hotel for you - there is a pool but it is on the rooftop after lots of stairs and was cold (in February- so understandable) and we saw no families with children when we stayed. However, for an adult getaway, it was wonderful. "

"Location"

"Everything was perfect. I have literally no complaints. I would stay here again. Perfect location, amazing food, clean rooms, the attention to detail is incredible. Spa services were awesome, yoga was great, cenote is beautiful. Was sad to leave. "

"I want to start by saying that the space is divine and serene. The staff was kind and helpful. The rooms are exactly as they appear online. The cute little kitties were an added bonus! Overall, we enjoyed the vibes and the space, great for photos and relaxing. The food at the restaurant was exceptional, and we especially loved the desserts. There were taxis waiting right out front, which was convenient- expensive but convenient. (if you are looking to use InDrive, they will not want to pick you up from this location) With that being said, I did have expectations that were not met with this being a Michelin key winner. The pool in the rooms is really more for the vibe, its freezing and had a strange film on the surface. I wanted to get in so bad, and I did, once. But only to say I had. There was nothing really included besides morning weekday activities like yoga/Pilates, which was disappointing for the price. There didn't seem to be enough staff to keep up with cleaning the pool, so there was a lot of foliage floating about. The hot tub, which is where we made tons of friends and spent a better deal of time while at the hotel, was maybe 5 degrees warmer than the pool. Lastly, the showers did get really hot, but ran out of warm water quickly- enough time to wash and rinse, but nothing extra. I think I expected more bang for my buck and a little bit of a different experience. At the end of the day, we had THE BEST honeymoon and enjoyed our stay at Hotel Milam. "