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Aparthotel

Otonomus Tulum

4.5 star property
Luxury aparthotel with spa services and outdoor pool

Choose dates to view prices

Otonomus Tulum provides amenities, such as a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View

Studio, Private Pool, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Living area

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Comfort Studio, Balcony

Individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 89 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Studio, Valley View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Valley View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 47 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 65 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Fridge, stovetop, cookware/dishes/utensils, freezer

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 89 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Deck/patio
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 89 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool

Highlights

Deck/patio
Separate dining area
Individually decorated
Air conditioning
Kitchen
Fridge
Smart TV
Washer/dryer
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Exterior

Conrad Tulum Riviera Maya

Tulum
  • On private beach
  • Pool
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 279 reviews
The price is AU$860
includes taxes & fees
5 Jan - 6 Jan 2026
Conrad Tulum Riviera Maya
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About the area

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • Tulum Beach - 9 min walk - 0.8 km
  • SFER IK - 3 min drive - 2.2 km
  • Tulum National Park - 5 min drive - 3.9 km
  • Playa Paraiso - 9 min drive - 6.1 km
  • Tulum Mayan Ruins - 15 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Maya Tulum - ‬11 min walk
  • ‪Kin Toh - ‬4 min drive
  • ‪La Eufemia - ‬11 min walk
  • ‪Mateos - ‬16 min walk
  • ‪Ukami Jungle - ‬3 min drive

About this property

Otonomus Tulum

Luxury aparthotel with spa services and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are on-site. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. This individually decorated accommodation includes kitchen islands. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Exterior
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 79 reviews
The price is AU$214
includes taxes & fees
22 Dec - 23 Dec
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen island
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch Smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Otonomus Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Otonomus Tulum?

Checkout is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this luxury aparthotel is within 1 mile (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 miles (3 km).

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Reviews

Otonomus Tulum Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 118 out of 181 reviews
Rating 8 - Good. 33 out of 181 reviews
Rating 6 - Okay. 14 out of 181 reviews
Rating 4 - Poor. 6 out of 181 reviews
Rating 2 - Terrible. 10 out of 181 reviews

Reviews

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best stay ever.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again
Stayed 1 night in Dec 2025

10/10 Excellent

Rima

Liked: Cleanliness, amenities, property conditions & facilities, communication
Smart and highly efficient with personalized features that truly enhance the guest experience. HIGHLY RECOMMENDED
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed one night at Otonomus and really liked it! The place is clean, modern, and fully automated super easy check-in and access. Perfect for a quick, quiet stay!!
Stayed 1 night in Nov 2025

10/10 Excellent

blair albert

Liked: Cleanliness, property conditions & facilities, communication
The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum.
Stayed 14 nights in Nov 2025

10/10 Excellent

Khalil

Liked: Cleanliness, property conditions & facilities, communication
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

DESIREE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door)
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
Clean, modern and we had an amazing 2-day stay. Kurt the front desk manager was super helpful and we would definitely stay here again next time we’re in Tulum. It’s near the beach and all the restaurants plus shopping. We knew Tulum would be expensive, but honestly, I’m not sure if it’s worth it and I thought California was expensive.
Stayed 2 nights in Nov 2025

10/10 Excellent

roy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended!
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent. All of the staff were courteous and Kurt was really friendly and helpful. The hotel is between the beach and town. It is not walkable. It we rented a car and took advantage of all Tulum has to offer! We are already planning our return trip!
Stayed 10 nights in Nov 2025

10/10 Excellent

Lamar

Liked: Cleanliness, property conditions & facilities, communication
Very nice would stay again!
Stayed 2 nights in Jul 2025

8/10 Good

Laura Lee

Liked: Cleanliness, room comfort, communication

Great stay

Kurt and all the staff friendly and awesome !
Stayed 6 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Honestly, my stay at Otonomus Tulum was way better than I expected. From the moment I walked in, everything just felt calm and well taken care of. The room was spotless, smelled fresh, and actually looked exactly like the photos, and that's rare. The staff were super friendly without being annoying just the right balance. What really stood out for me was how peaceful the whole place felt. No noise, no chaos, just good vibes. The amenities were simple but thoughtful, and everything worked the way it should. Overall, it’s the kind of stay where you check out thinking, Yeah… I’d definitely come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanayshua M

Liked: Amenities
Lovely resort
Stayed 4 nights in Jul 2025

10/10 Excellent

Roman Horacio

Liked: Cleanliness, amenities, property conditions & facilities, communication
BRAND NEW NICE AND CONFORTABLE PLACE!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose A. T.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable room
Stayed 2 nights in Aug 2025

10/10 Excellent

Lexi

Liked: Cleanliness, room comfort, communication
Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, service was excellent. Definitely would book again. The only downside is that Tulum is going through a lot of change and There is just a lot of construction going around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The property looks amazing and the service was phenomenal!
Stayed 2 nights in Jul 2025

10/10 Excellent

Janeira

Liked: Cleanliness, property conditions & facilities, communication
The staff was very accommodating. New property nice and clean great location. I definitely will come back.
Stayed 5 nights in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and staff was very helpful however the room did not have microwave nor a safe.
Stayed 4 nights in Oct 2025

6/10 Okay

Samantha

Liked: Property conditions & facilities
Room should have basic refreshments like water and ice in the fridge. Not charge guests for “makeup” on pillows. Noises from other units are very loud. No access to security after hours.
Stayed 5 nights in Nov 2025

10/10 Excellent

Keny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area
Stayed 3 nights in Jun 2025