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"Elevators could be renovated, nothing major"

"Downtown San Francisco... The whole city is a little rough. Not the Hotel's fault. FOUND was top notch for the area. Rooms were above average in terms of cleanliness and amenities, but not really any frills. It was what I was looking for and what I expected. I wouldn't second-guess staying here again."

"Loved the room with big windows over looking the city. Very convenient having a parking deck attached to hotel. Thanks for the hospitality."

"The court yard with the fire pits, s’mores kits and a multitude of games ranging from ping pong, shuffle board, corn hole and on and on. Wonderful seating and lounging areas both inside and outside. The staff was courteous and helpful. T.C. was exceptionally helpful and informed me of an extra perk that I wasn’t aware of…that although check out is 11am you can park there until 3pm without any additional charge. This was wonderful. We could have lunch on the waterfront before we left for the day. I would highly recommend staying at the Zephyr."

"Room was very comfortable and the room had a lot of space. Beautiful view with a very courteous staff. Bed was incredibly comfortable"

"Located near Pier 39 so was close to attractions, tours, eateries and transport. The waterfront was a hive of activity with lots of shopping available."

"Every staff member was extremely accommodating and efficient, and there were always plenty of staff to serve behind the desk or as bellman, whatever was needed. We had a poolside room, very large and comfortable and super clean. The air conditioning was apparently not functioning in our wing but since high temps were in the 60’s didn’t matter but as compensation they gave us nice grab and go breakfast boxes every day. I was trying to print a map of the zoo in the business center but when I couldn’t make it print, the desk clerk did 2 copies from her computer. The location is a half a block from Union Square so very convenient and safe area"

"My room was perfect specially the Marina view."

"When my boyfriend and I come to the city which is at least twice a month, we like to stay here. It’s comfortable, clean, and the staff is great."