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"Staff friendly and room clean and tidy. All we needed for a stopover"

"Lovely clean quaint room. Walking distance to all that katoomba has to offer."

"The staff was amazing. Lahiri, Aruna, Lan and Xauen all were great. Always serving with smile and trying to help. Food at Miss Lillian was great and very tasty. Location of the hotel is very good and close to Three Sisters and Echo Point "

"The housekeeper and owner were really helpful. I was checked in when i arrived early 4 hours earlier than the designated check in. They were helpful throughout."

"As great as always Bed is comfortable, room is quiet, breakfast is basic but enough and nice, plus it’s free! Owner is very nice. Enjoyed our stay as always"

"Friendly staff Eric giving all the information it need to make stay extra lovely "

"this hotel is so nice and the room's so spacious <3 staff is amazing and the area is so convenient and walkable to everything :) 10/10 experience and i hope to go back"

"This was a great location for our touring family. They were very helpful when we called to request a main floor room because of mobility issues. We arrived late and checked out relatively early so didn't get a chance to interact with front desk very much. We did not expect daily housekeeping so left some dirty dishes to address after our day out but when we got back, the dishes had been washed, dried and put away to our surprise! Place is older but clean and a great base for daily adventures in the area. Great location near grocery shops so we had options for microwave food when we didn't want to eat out."

"One of my favourite hotels! The atmosphere of this grand hotel is Devine. Absolutely pleasure to stay at"