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Hotel Mountain Heritage - Blue Mountains

Photo gallery for Hotel Mountain Heritage - Blue Mountains

Featured image
Seasonal outdoor pool, open 7 AM to 7 PM, pool loungers
Terrace/patio
Balcony
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Mountain Heritage - Blue Mountains

Hotel Mountain Heritage - Blue Mountains

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing
Apex & Lovel Streets, Katoomba, NSW, 2780

Explore the area

  • Popular LocationBlue Mountains Cultural Centre10 min walk
  • Popular LocationPrince Henry Cliff Walk Trailhead2 min drive
  • Popular LocationLeura Cascades3 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Hotel Mountain Heritage - Blue Mountains is in the city centre and near a train station. Echo Point Lookout is a notable landmark, and the area's natural beauty can be seen at Leura Cascades and Three Sisters. Travelling with kids? Don't miss Everglades Historic House & Gardens. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as cave exploring, hiking/biking trails and mountain biking in the area. Guests appreciate the hotel's quiet location.

What's nearby

  • Blue Mountains Cultural Centre - 10 min walk
  • Leura Mall - 2 min drive
  • Prince Henry Cliff Walk Trailhead - 2 min drive
  • Leura Cascades - 3 min drive
  • Leuralla New South Wales Toy and Railway Museum - 3 min drive

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • Jamison Views Restaurant — 1 min walk
  • Avalon - 7 min walk
  • Station Bar + Woodfired Pizza - 7 min walk
  • Gustissimo - 7 min walk
  • The Old City Bank Bar & Brasserie - 8 min walk

About this property

Hotel Mountain Heritage - Blue Mountains

Family-friendly Sydney hotel in Katoomba, near Blue Mountains Cultural Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and a seasonal outdoor pool. All 41 rooms provide conveniences such as fridges and electric kettles, plus DVD players and LCD TVs with digital channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Hotel Mountain Heritage - Blue Mountains offers 41 forms of accommodation with DVD players and minibars. LCD televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Sublime. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: AUD 19 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Polish
  • Thai
  • Vietnamese

Business services

  • Conference centre (3854 square feet of space)
  • Meeting rooms 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Fireplace in reception
  • Games
  • Romance packages available
  • Smoke-free property
  • Video library

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:30 AM - 8:30 PM) and Friday - Saturday (8:30 AM - 10:00 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night.
Cots (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 19 for adults and AUD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from November to March
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Katoomba
Mountain Heritage Hotel Katoomba
Hotel Mountain Heritage - Blue Mountains Hotel
Hotel Mountain Heritage - Blue Mountains Katoomba
Hotel Mountain Heritage - Blue Mountains Hotel Katoomba

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 355 out of 810 reviews
5 - Excellent 44%
Rating 4 - Good. 310 out of 810 reviews
4 - Good 38%
Rating 3 - Okay. 103 out of 810 reviews
3 - Okay 13%
Rating 2 - Poor. 34 out of 810 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 810 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly comfortsb
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay! We got a room with the views and it was magnificent to see, especially waking up to it.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The staff were amazing and the rooms were great. We will stay again!
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuan and Danny were fabulous in the restaurant and the food was excellent. They were so welcoming, accommodating, attentive and friendly to us and our two small children. We loved it.
Stayed 2 nights in Jun 2021