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"The only good thing was the location and the oversized bath towels. Bathroom shower doors didn't close and there was water all over the floor every time we showered. The bathroom sink didn't drain, we asked to have it fixed, didn't happen. There was mold on the bottom of the shower door and also on the walls. Used the kitchen sink instead. Electrical was odd, it was all on or all off mostly. Pillows were so flat we each needed 3 (which they did provide extras). After 4 nights here we couldn't wait to leave."

"I booked this hotel based on location and reviews. The location was perfect however I should have not purchased the breakfast package, it was over priced for what they serve and quality was lacking. Check in was a nightmare after an overnight flight. They said they would send a text when a room was ready, they never did. Staff overall were nice however housekeeping needs improvements. Needless to say I wouldn’t book again."

"Great room setup for a family with young children"

"Big rooms. Loved shower vs bath options."

"Excellent staff. Well maintained hotel."

"Lovely stay, very near Battersea Power Station. Lovely area, great staff"

"From walking in to the lobby, i was impressed. Understated class and "

"My go to hotel in London."

"Room was good. Had a view of the Thames. Staff overall were very helpful. Position a bit out of Central London but good bus services to London Bridge and Victoria Station. Also free ferry over Thames to Canary Wharf. Breakfast was disappointing. A lot of choices either not working or not being replenished depending on who was on. Was an upgraded hostel but overall we were satisfied for the price."