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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of citizenM London Bankside

Photo gallery

Featured image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

citizenM London Bankside

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationTate Modern6 min walk
    Popular LocationBorough Market7 min walk
    Popular LocationLondon Bridge15 min walk
    AirportLondon (LCY-London City)30 min drive

Choose dates to view prices

King Room

4.7/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

About this area

London

Located in London's London City Centre neighbourhood, citizenM London Bankside is near a metro station. The Shard and London Bridge are notable landmarks, and travellers looking to shop may want to visit Borough Market and Covent Garden Market. Enjoy an event or a match at O2 Arena, and consider making time for London Eye—a top attraction that's not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Tate Modern - 6 min walk
  • Borough Market - 7 min walk
  • The Shard - 10 min walk
  • St. Paul's Cathedral - 15 min walk
  • London Bridge - 15 min walk

Getting around

  • Southwark Underground Station - 7 min walk
  • London Waterloo East Station - 10 min walk
  • London (LCY-London City) - 30 min drive

Restaurants

  • CanteenM — 1 min walk
  • Capricci Buon Gusto Italiano - 3 min walk
  • Frank's Cafe - 3 min walk
  • Bar Douro - 4 min walk
  • O Ver - 4 min walk

About this property

citizenM London Bankside

4-star London hotel in London City Centre, walk to Tate Modern
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a 24-hour front desk. All 192 soundproofed rooms feature iPads and iPod docks. For a bit of entertainment, guests will find Smart TVs with cable channels, and other amenities include fridges and premium bedding.
CitizenM London Bankside offers 192 forms of accommodation with iPads and iPod docking stations. Beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 12.5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Catalan
  • English
  • French
  • Greek
  • Polish
  • Turkish
  • Ukranian

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in shower
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests will receive an email from the property with online check-in information. Alternatively, guests may check in by scanning a QR code at the hotel on arrival (smart phone or tablet required).
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 12.5 per person (approximately)
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property only accepts debit or credit cards and credit cards for all bookings; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Can I cancel my reservation for free at citizenM London Bankside and receive a full refund?
Yes, citizenM London Bankside offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM London Bankside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM London Bankside?
As of 21 Apr. 2021, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 29 Apr. 2021 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is citizenM London Bankside pet-friendly?
No, pets are not allowed at this property.
How much is parking at citizenM London Bankside?
CitizenM London Bankside doesn't offer parking.
What time is check-in at citizenM London Bankside?
Check-in is from 2:00 PM - midnight.
What time is check-out at citizenM London Bankside?
Checkout is at 11 AM. Late checkout is available for GBP 29 (subject to availability).
Where is citizenM London Bankside located?
Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and St. Paul's Cathedral are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 647 out of 991 reviews
5 - Excellent 65%
Rating 4 - Good. 276 out of 991 reviews
4 - Good 28%
Rating 3 - Okay. 55 out of 991 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 991 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 991 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay in COVID Lockdown
I’m already a fan of the CitizenM hotels but this time I have to praise them even more, helping me first navigate the Covid rules to be sure my booking was ok, then a first rate service, paying a lot of attention to hygiene. Turned what was a necessary stopover into a very pleasant stay.
Stayed 3 nights in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great, modern and stylish hotel. Staff was very friendly and welcoming. Overall a great experience!
Stayed 3 nights in Jan 2021

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Location is set back from the busier areas. Hair dryer is so awful my ears were ringing for an hour after use. I wouldn’t recommend this place for solo female given the area after dark
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facilities and mood lighting. Pick a room on the upper floors because it is noisy at street level...not the hotels fault of course
Stayed 1 night in Dec 2020

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