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"Room key system is sporadic "

"This Marriott is an excellent place to stay in Manhattan! We arrived late, but my daughter and I still went out and had pizza and halal food. There’s so many places to eat and see from our hotel and always felt safe! Our room was very spacious and comfortable. The staff was friendly and welcoming, especially Sabrina, who checked us in with a nice smile! Will definitely go back to this hotel the next time we visit Manhattan!"

"Air-conditioning worked great. Very close to public transit. Quick and easy check-in and check out."

" Clean "

"The hotel itself was excellent! I don’t think I’ve had friendlier staff anywhere else. They went above and beyond and so polite and happy. The area around is more industrial and a little dirty. Not close enough to a subway for me. "

"Nice to have our own thermostat so we could control the temp in our room."

"Overall is perfect 👌 "

"Classic buiding. A bit old but adorable and well kept. "

"The Lucerne is in a great location in a safe, convenient, legendary neighborhood. Abundant restaurants and hangouts nearby in any direction for a true New York experience, quite removed from high density tourist hotels. Easy subway access to other areas of the city or airports. The Lucerne is where locals refer friends and family to stay. Not cheap, but a fair value in New York, and far less than other similar venues. If you pay less, you will get less. The Lucerne is quiet, clean, safe, and well maintained. The Lucerne staff are friendly and well trained. Pay the extra for a daily breakfast at Petit Matin which is located in the same building as the Lucerne, and has an entry door next to the elevators. It’s also a great place for dinners, and is a local favorite. Tough to find a better value in a better location than the Lucerne. "