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"Great place to stay"

"Very convenient to Grand Central Station with its transit and dining options. Comfortable bed and room. Only shortcoming was lack of refrigerator in room. "

"Beautiful room, friendly staff"

"Yes clean and staff very helpful "

"Best hotel experience, hands down! The staff went above and beyond to make sure we were happy. When we go back to New York, we will only be staying here. Not even going to look anywhere else, that's how amazing the Lotte is. "

"The location was perfect, only two blocks from Grand Central Station. A short walk to anywhere of interest to us. The staff was professional, kind, and courteous. It was a great value, I felt like we should’ve paid more for what we got, but was glad we didn’t have to. I highly recommend this hotel, and will stay here again on my next trip to New York."

"Helpful staff, unique rooms, great location."

"The room was spotless and the staff was very nice, kind and helpful. The only thing that I would have loved is a microwave in our room to heat up our leftovers, but I was told that there are not microwaves in the rooms anymore."

"Best hotel I’ve stayed in in NYC! Everything was perfect"