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Westgate New York Grand Central

Hotel Class
4 out of 5

Information

Reviews

3.9 / 5Good
813 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    United Nations Headquarters
    5 min walk
  • Popular Location
    Chrysler Building
    5 min walk
  • Restaurant
    Osteria Laguna
    2 min walk
  • Restaurant
    Alcala
    3 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    11 min drive

Choose dates to view prices

Book online or call:

1800 809 285

    About this area

    New York

    In the city centre, Westgate New York Grand Central is in New York's Midtown neighbourhood, an area with good airport proximity and shopping. Chrysler Building and Grand Central Terminal are notable landmarks, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Consider St. James Theatre for a night out, and don't miss Bronx Zoo, a top local attraction. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      United Nations Headquarters - 5 min walk
    • Popular Location
      Chrysler Building - 5 min walk
    • Popular Location
      Grand Central Terminal - 7 min walk
    • Popular Location
      Empire State Building - 19 min walk
    • Popular Location
      Rockefeller Center - 20 min walk

    Getting around

    • New York Grand Central Terminal Station - 11 min walk
    • Grand Central - 42 St. Station - 11 min walk
    • New York, NY (LGA-LaGuardia) - 11 min drive

    Restaurants

    • Tudor City Marketplace — 1 min walk
    • Osteria Laguna — 2 min walk
    • Alcala — 3 min walk
    • Sakagura — 3 min walk
    • Sushi Yasuda — 4 min walk

    About this property

    Westgate New York Grand Central

    Tudor New York hotel in Midtown, walk to Grand Central Terminal
    A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and valet parking. All 300 rooms offer comforts such as Egyptian cotton sheets and pillow menus, plus complimentary wireless Internet access and LCD TVs with cable channels. Room service (during limited hours), coffee/tea makers and free local calls are among the other amenities available to guests.
    Westgate New York Grand Central offers 300 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and a hairdryer.
    Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
    Recreational amenities at the hotel include a 24-hour fitness centre.

    Policies

    Check-in

    Check-in time starts at 3 PM
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 3 children stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Free cribs (infant beds)!

    Pets

    • Pets are allowed for an extra charge of USD 170, per accommodation, per stay, plus a deposit of USD 100 per stay.
    • Dogs only
    • 2 per room (up to 75 lb/34 kg)
    • Restrictions apply
    • For more information, contact the property on the number on the booking confirmation

    Payment types at the property

    American ExpressDiners ClubDiscoverMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50 per night
    • Resort fee: USD 30.00 per accommodation, per night
    The resort fee includes:
    • Fitness centre access
    • Internet access
    • Newspaper

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: between USD 15 and USD 50 per person (approximately)
    • Valet parking fee: USD 75 per day
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 170 per accommodation, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
    This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

    Property is also known as

    • Hilton Manhattan East Hotel New York
    • Hilton Manhattan East Hotel
    • Hilton Manhattan East New York
    • Hilton Manhattan East
    • Westgate New York City Hotel

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Valet parking: USD 75 per day
    • Parking height restrictions apply
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-50 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • Room service available

    Things to do

    • 24-hour fitness centre

    Family friendly

    • Free cots/infant beds
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English

    Business services

    • 3 meeting rooms
    • Business centre
    • Computer station
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Free cots/infant beds
    • Heating
    • Hypo-allergenic bedding
    • Linens
    • Pillow menu
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hairdryer
    • Shower/bathtub combination
    • Towels

    Entertainment

    • 32-inch LCD TV
    • TV channels
    • pay films

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby activities

    Where to eat

    • Tudor City Marketplace – Restaurant with a bar offering American cuisine. Serves breakfast, lunch and dinner daily.
    5 - Excellent
    285
    4 - Good
    311
    3 - Okay
    110
    2 - Mediocre
    57
    1 - Poor
    50
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    3.8
    Property condition

    3/5

    • Liked: Staff & service, property conditions & facilities

    The hotel was very nice for one night however, my toilet didn’t flush but they were able to quickly fix that. And also there was hair on the shower wall which kind of made me feel uneasy because it made me question the cleanliness of the whole room. Nevertheless, every thing else was fine. HOWEVER we had two racist encounters from the Asian lady working at the Starbucks in the hotel and from this Scottish/Welsh couple. The manager handled these situations very well but this was very surprising because I’ve never experience so much racism in less than 24 hours.

    Stayed 1 night in Nov. 2019

    3/5

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Nov. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Nov. 2019

      1/5

      • Disliked: Staff & service, amenities

      I get to the location, and try to check in, the clerk was calling me somebody else’s name corrected three times, she caught a attitude. We get passed that I get checked goto the room and I swear I’m bait n switch lol. I even took a video. I paid for a suite with semi windows n and a balcony, to see the city. I get to the room, no balcony, the sink was dirty n the faucet wasn’t working (meaning turn the both knobs and no water came out) and I was given a full size bed. The room was supposed to have all these feature and a Queen size bed at least as per the room description. I’m a 6’3-4 US Navy servicemen visiting, how uncomfortable do you think I was with the amount of money I paid for the room. So I called FD, same clerk answered, I expressed the issues, she sucked her teeth an put me hold, 5 minutes passed, I hear a click then some voicemail comes up. So I hang up and call FD again clerk answers, I distinctly hear “ it’s him” then some lady who is “Manager on Duty” answers and askes, “who you book with because my clerk didn’t make any mistakes!” So I explained as per the representative I talked to previously with Expedia and you establishments clerk I had these amenities.... I expressed to her my dismay and she apparently wanted to not hear me out “ well there’s no more rooms with balcony.” I won’t say race played a factor I will just say your company should learn the value of your customer let alone a military service man..... I did not make a fuss, just took a video.

      Stayed 1 night in Nov. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Nov. 2019

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