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"I booked this as a package with flight for two weeks with my teen daughter and I. I can’t say enough good things about the hotel, the staff, and the experience. The rooftop pool always had seats available and was relatively quiet which was great. The room was very clean and very comfortable beds (twin bed room) with great working AC and very quiet which was amazing. Breakfast always had a great mixture of western classics, fresh eggs cooked the way you want, fruit, and breads. And served 6:30-10:30 so great for late risers like us. This is obviously more of a transition location from airport but we thoroughly enjoyed staying here as our prime location with a $3 grab to central Kuta and ability to book tours with adjoining resort. "

"Stayed for 2 days and every meal was delicious with fresh and ingredients. all staff were outstanding and often greeted us by our names. Every need was taken care of. We stayed in a suite which was upgraded, including a bar and we were very comfortable. Great shower."

"The room was clean. The front desk staff were very pleasant"

"Wouldn’t choose anything different next time"

"Breakfast was great. Difficult to get staff’s attention for coffee. Beach Bar has attentive staff and good drinks. Service on the beach was difficult. You have to find staff and flag them down; they do not proactively come around to check. They do not start serving until 11:00. Not great if you go to the beach before 10 and would like coffee or a juice. "

"We have travelled extensively around the world & stayed in many 4* & 5* All inclusive hotels & found the hotel to be excellent for our 10 days, recommend all inclusive option value for money for food and drinks- including cocktails. The staff were amazingly friendly and could not do enough for you. I would like to make a note of the following stand out staff for their helpfulness and kindness during our stay. Room:- Lynton who cleaned our room daily was amazing, very friendly and efficient at his job, always had a smile on his face. RESTAURANT:- Arisante, could not do enough for you & went out of her way to get me ice to keep medication cool. Sudi, thanks for teaching us how to speak some Balinese/ Indonesian and being so helpful. Wira & Dwik were stand out trainees and always kept a watchful eye for guests requirements. Both Senni's and Fenny in the spa were attentive at giving instruction's on how to use the Aqua medic Pool. Lindrantin thank you for the complimentary pool access on Nepi day, it was a pleasure to meet you and some of your family and friends. FOOD- The meal choices are extensive every day both with the buffet options and also the A la carte & room service menu. Chefs to be accommodating cooking individual meals. The Indian is delicious and a must go to, Chinese (noisy restaurant with a lot of kids) would be nice to have more choice of drinks, food tasty. The pools itself are beautiful but the paving requires work to it (uneven). Will be returning soon X"

"Great location for airport"

"Excellent room. Great breakfast. Staff were wonderful and the hotel is close to shops, the beach and many restaurants."

"It’s my second time in the property. Staff is great. It needs new pillows and breakfast depending the time, if was a bit later you wouldn’t find many fruits. "